Cisco Support Assistant Extension

This extension is compatible with Cisco product UIs and facilitates the establishment of a Cisco CX Point of Presence.

Cisco Support Assistant Extension

"Cisco Support Assistant Extension" is a Chrome extension designed to integrate Cisco Support closer to Cisco product UIs, facilitating a seamless connection to the Cisco Technical Assistance Center (TAC) insights. This extension aims to improve the self-support experience for customers, allowing them to access expert guidance and support directly within Cisco product portals. For more information, visit https://cs.co/extension.

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Extension stats

By: Cisco TAC

Users: 3,000+

Rating: 5.00

(32)

1 new ratings

Version: 1.37.0 (Last updated: 2025-03-09)

Version code: 1.37.0.0

Creation date: 2024-09-21

Permissions:

cookies
scripting
identity
tabs
declarativeNetRequest
browsingData
storage
alarms
activeTab
debugger

Host permissions:

<all_urls>

Size: 2.50M

Email: cs*****@cisco.com

URLs: Privacy policy

Full description: See detailed description

Ranking

# 15,868 ▲ 36

Other rankings

#23096 in Workflow & Planning ▲ 652 #2 in support keyword 12 #39 in assistant keyword 46 ▲ 6 #145 in product insights keyword 19 ▼ 4

Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Easy access to Cisco support
User-friendly and intuitive design
Seamless integration with Cisco products
Enhances efficiency in support workflows
Provides valuable insights and knowledge

Cons

Most mentioned

Wonderful extension
Well designed
Simplifies tasks
Great for reaching Cisco support
Innovative tool

User reviews

Well design and wonderful extension to reach out Cisco support easily!!!!!!

Darshan Singh Bhadoriya, 2024-05-30

Very useful extension to easy reach for Cisco support....!!!

Kadir Sheikh, 2024-05-30

Adding efficiency to Support workflows.

Vijayshankar Munoli, 2024-05-29

View all user reviews

Extension safety

Risk impact

Cisco Support Assistant Extension requires a lot of sensitive permissions. Exercise caution before installing.

Risk impact analysis details

Critical Allows for debugging of other web apps and extensions, which can intersect with sensitive information and security boundaries.
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Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of Cisco Support Assistant Extension. Use it at your own risk.

Risk likelihood analysis details

High This extension was recently updated in the past month. New updates may not be stable or safe.
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