Cisco Support Assistant Extension

This extension is compatible with Cisco product UIs and facilitates the establishment of a Cisco CX Point of Presence.

What is Cisco Support Assistant Extension?

"Cisco Support Assistant Extension" is a Chrome extension designed to integrate Cisco Support closer to Cisco product UIs, facilitating a seamless connection to the Cisco Technical Assistance Center (TAC) insights. This extension aims to improve the self-support experience for customers, allowing them to access expert guidance and support directly within Cisco product portals. For more information, visit https://cs.co/extension.

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Extension stats

By: Cisco TAC

View on Chrome Web Store

Users: 1,000+

Rating: 5.00 (31)

Version: 1.20.0 (Last updated: 2024-09-28)

Creation date: 2024-09-21

Risk impact: Very high risk impact

Risk likelihood: High risk likelihood

Manifest version: 3

Permissions:

cookies
scripting
identity
tabs
declarativeNetRequest
browsingData
storage
alarms
activeTab
debugger

Host permissions:

<all_urls>

Size: 2.19M

Email: cs*****@cisco.com

URLs: Privacy policy

Ranking

# 23597 ▲

Other rankings

#25346 in Workflow & Planning ▲ #18 in support keyword 17 ▲ #174 in product insights keyword 12 ▲

Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

Cisco Support Assistant (CSA) Extension aims to bring Cisco Support closer to the Cisco products and extend Cisco Technical Assistance Center (TAC) insights and expertise directly inside the Cisco product portals to create a frictionless self-support experience for our customers. Learn more at https://cs.co/extension.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Very useful for reaching Cisco support quickly
Well designed and innovative
Simplifies tasks and workflows
Intuitive user interface
Seamless integration with different Cisco products

Cons

Most mentioned

Wonderful extension
Easiest way to connect with support
Efficiency in support workflows

Recent reviews

Well design and wonderful extension to reach out Cisco support easily!!!!!!

Darshan Singh Bhadoriya, 2024-05-30

Very useful extension to easy reach for Cisco support....!!!

Kadir Sheikh, 2024-05-30

Very useful extension for seamless Cisco support

SURENDRA CHOWDARI KUCHIPUDI, 2024-05-29

View all user reviews

Extension safety

Risk impact

Cisco Support Assistant Extension is very risky to use and it requires a lot of sensitive permissions. Avoid installing this extension unless you absolutely trust this publisher.