Cisco Support Assistant Extension

This extension is compatible with Cisco product UIs and facilitates the establishment of a Cisco CX Point of Presence.

Cisco Support Assistant Extension

"Cisco Support Assistant Extension" is a Chrome extension designed to integrate Cisco Support closer to Cisco product UIs, facilitating a seamless connection to the Cisco Technical Assistance Center (TAC) insights. This extension aims to improve the self-support experience for customers, allowing them to access expert guidance and support directly within Cisco product portals. For more information, visit https://cs.co/extension.

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Extension stats

By: Cisco TAC

Users: 2,000+

Rating: 5.00

(30)

1 ratings

Version: 1.30.0 (Last updated: 2024-12-21)

Creation date: 2024-09-21

Risk impact: Very high risk impact

Risk likelihood:

High risk likelihood

Manifest version: 3

Permissions:

cookies
scripting
identity
tabs
declarativeNetRequest
browsingData
storage
alarms
activeTab
debugger

Host permissions:

<all_urls>

Size: 2.40M

Email: cs*****@cisco.com

URLs: Privacy policy

Ranking

# 20,042 ▲ 76

Other rankings

#25208 in Workflow & Planning ▲ 2 #4 in support keyword 14 #113 in assistant keyword 44 ▲ 4 #170 in product insights keyword 7 ▼ 6

Other platforms

Cisco Headsets (v2.0.13)

3.61

(87) 17,307+

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

Cisco Support Assistant (CSA) Extension aims to bring Cisco Support closer to the Cisco products and extend Cisco Technical Assistance Center (TAC) insights and expertise directly inside the Cisco product portals to create a frictionless self-support experience for our customers. Learn more at https://cs.co/extension.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros