Cisco Support Assistant Extension

This extension is compatible with Cisco product UIs and facilitates the establishment of a Cisco CX Point of Presence.
What is Cisco Support Assistant Extension?
"Cisco Support Assistant Extension" is a Chrome extension designed to integrate Cisco Support closer to Cisco product UIs, facilitating a seamless connection to the Cisco Technical Assistance Center (TAC) insights. This extension aims to improve the self-support experience for customers, allowing them to access expert guidance and support directly within Cisco product portals. For more information, visit https://cs.co/extension.

Extension stats

By: Cisco TAC
Users: 1,000+
Rating: 5.00 (31)
Version: 1.25.0 (Last updated: 2024-11-17)
Creation date: 2024-09-21
Risk impact: Very high risk impact
Risk likelihood: High risk likelihood
Manifest version: 3
Permissions:
  • cookies
  • scripting
  • identity
  • tabs
  • declarativeNetRequest
  • browsingData
  • storage
  • alarms
  • activeTab
  • debugger
  • See more
Host permissions:
  • <all_urls>
Size: 2.38M

Other platforms

Not available on Firefox
Not available on Edge
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Extension summary

Cisco Support Assistant (CSA) Extension aims to bring Cisco Support closer to the Cisco products and extend Cisco Technical Assistance Center (TAC) insights and expertise directly inside the Cisco product portals to create a frictionless self-support experience for our customers. Learn more at https://cs.co/extension.

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Very useful for easy access to Cisco support
  • Well-designed and intuitive interface
  • Significantly simplifies tasks and enhances efficiency
  • Seamless integration with Cisco products
Cons
    Most mentioned
    • Wonderful extension
    • Superb performance
    • Transformative customer support experience
    Recent reviews
    Well design and wonderful extension to reach out Cisco support easily!!!!!!

    Very useful extension to easy reach for Cisco support....!!!
    by Kadir Sheikh, 2024-05-30

    Very useful extension for seamless Cisco support
    View all user reviews

    Extension safety

    Risk impact

    Cisco Support Assistant Extension requires a lot of sensitive permissions. Exercise caution before installing.

    Risk likelihood

    Cisco Support Assistant Extension may not be trust-worthy. Avoid installing if possible unless you really trust this publisher.

    Upgrade to see risk analysis details

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