Reviews of Dr Lal PathLabs - Blood Test

By: Dr. Lal PathLabs Ltd App

List of user reviews and ratings for Dr Lal PathLabs - Blood Test

Total ratings

4.06 (Rating count: 35,627)

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Review summary

Reviews show a mixed rating: many users praise the service quality and easy access to reports, noting timely, polite staff and a well-designed app/website. However, recurring issues reduce satisfaction: reports are frequently delayed, access often requires registering, and some users report incorrect data on reports. Customer support is often described as unresponsive or lacking real-time updates. Price concerns also surface, with tests perceived as expensive. Overall, the app is valued for convenience and service quality but reliability, transparency, and affordability remain significant drawbacks.

Pros

Excellent / very good service
Timely and efficient service
Easy access to reports online
Excellently designed app/website
Polite and courteous staff

Cons

Delays in reporting / not timely delivery
Registration required to view/download reports
Data inaccuracies / incorrect data on reports
Poor or unresponsive customer support and lack of real-time updates
High prices / tests perceived as expensive

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User Reviews

Recent rating average: 3.90

All time rating average: 4.06

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28% (179)

Date	Author	Comment
2026-08-12	Su*****	Nice experience
Nice experience
2026-08-11	ra*****	very nice 👍
very nice 👍
2026-08-11	Ho*****	sample at same time tested at two different labs are quite opposite. kindly improve your sample handling process. this is quite concerning.
sample at same time tested at two different labs are quite opposite. kindly improve your sample handling process. this is quite concerning.
2026-08-10	ks*****	Nice App
Nice App
2026-08-09	Ge*****	very costly in comparison to other path labs
very costly in comparison to other path labs
2026-08-09	R *****	Good
Good
2026-08-09	Ba*****	very good and easy to operate
very good and easy to operate
2026-08-08	Na*****	very nice service. Report also delivers at time.
very nice service. Report also delivers at time.
2026-08-07	di*****	i did not receive my report on time as discussed on counter that why I missed my doctor appointment very poor service
i did not receive my report on time as discussed on counter that why I missed my doctor appointment very poor service
2026-08-07	At*****	They collected my father's blood sample at our doorstep within 30 minutes of booking the test. They also took his signature on Form 35. The blood sample is being sent to the USA for a rare blood test.
They collected my father's blood sample at our doorstep within 30 minutes of booking the test. They also took his signature on Form 35. The blood sample is being sent to the USA for a rare blood test.