MXO Extension

Used with MXO, this Extension enables you to configure both listening and orchestrations on your web touchpoints.
What is MXO Extension?
"MXO Extension" is a Chrome extension that works with Medallia Experience Orchestration (MXO) to track customer interactions, collect behavior data on web touchpoints, and enable the presentation of personalized content. It allows configuration of Activity and Attribute Capture Points, and Optimization Points. It also offers a preview of configured Optimization Points on a live webpage.

Extension stats

By: Medallia
Users: 616 ▼ -5
Rating: 4.83 (6)
Version: 38.0.0 (Last updated: 2023-02-07)
Creation date: 2020-01-02
Risk impact: Low risk impact
Risk likelihood: Low risk likelihood
Manifest version: 2
Permissions:
  • activeTab
  • storage
  • cookies
  • https://*.thunderhead.com/
  • https://*.thxcloud.com/
Size: 28.82K

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Extension summary

Medallia Experience Orchestration (MXO) Extension

Used in conjunction with Medallia Experience Orchestration (MXO), this Extension provides the ability to configure journey orchestration and collection of customer behavior on your web touchpoints.

The MXO Extension provides you with the ability to:

  • Track when and where customers interact with your website by configuring Activity Capture Points.
  • Build up a real-time data profile of an individual customer by configuring Attribute Capture Points on web page elements, URI parameters, and cookies.
  • Present personalized content relevant to your customers current interests by configuring Optimization Points.
  • You can also use the MXO Extension to preview your configured Optimization Points on a live web page.

After install, please log into Medallia Experience Orchestration to automatically activate this Extension.

About Medallia The #1 enterprise experience platform for mission critical insights and action.

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User reviews

The service is extensive to learn but very powerful to use.
by Alex Nguyen, 2020-02-20

It works. I'm a relative NEWCOMER to the whole CHROMIUM OS / CHROME ONE / CHROME BETA. I hate HATE HATE... did I say hate?.... YEs DESPISE even, MICROSOFT, Microsoft WINDOWS. ANYTHING is better, except BRAND-IS-EVERYThing-BUT-not-TO-ME. So what's BEST FOR ME. GOOGLE / Alphabet / Chromium OS (bugs so not really ready). I like CHROME BETA with CHROME ONE EXTENSIONS! That's what I know today. Always open. Always a risk taker. Except WHEN IT COUNTS IN NAVAJO COUNTY!!!! AZ. Snowflake. ME. B. Solomon. GOT IT EVERYONE. Not CRAZY. NOT ON DRUGS! Just care and this is coming to you from MY OFFICE...UNTIL TOMORROW. Good Night. Gonna vacuum NOW.
by Brad Solomon, 2019-04-07
View all user reviews

Extension safety

Risk impact

MXO Extension requires very minimum permissions.

Risk likelihood

MXO Extension has earned a fairly good reputation and likely can be trusted.

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