Used with MXO, this Extension enables you to configure both listening and orchestrations on your web touchpoints.
MXO Extension: Medallia Experience Orchestration Extension
"MXO Extension" is a Chrome extension that works with Medallia Experience Orchestration (MXO) to track customer interactions, collect behavior data on web touchpoints, and enable the presentation of personalized content. It allows configuration of Activity and Attribute Capture Points, and Optimization Points. It also offers a preview of configured Optimization Points on a live webpage.
Extension stats
Risk impact: Low risk impact
Risk likelihood:
Manifest version: 2
Permissions:
Size: 28.82K
Email: on*****@medallia.com
URLs: Privacy policy
Ranking
# 38,531
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Extension summary
Medallia Experience Orchestration (MXO) Extension
Used in conjunction with Medallia Experience Orchestration (MXO), this Extension provides the ability to configure journey orchestration and collection of customer behavior on your web touchpoints.
The MXO Extension provides you with the ability to:
- Track when and where customers interact with your website by configuring Activity Capture Points.
- Build up a real-time data profile of an individual customer by configuring Attribute Capture Points on web page elements, URI parameters, and cookies.
- Present personalized content relevant to your customers current interests by configuring Optimization Points.
- You can also use the MXO Extension to preview your configured Optimization Points on a live web page.
After install, please log into Medallia Experience Orchestration to automatically activate this Extension.
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The service is extensive to learn but very powerful to use.
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Extension safety
Risk impact
MXO Extension requires very minimum permissions.
Risk likelihood
MXO Extension has earned a fairly good reputation and likely can be trusted.
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