Credence

Name: Credence
Rating: 3.35 (196 reviews)
Author: UTIC Insurance Company

By: UTIC Insurance Company

Credence mobile app is now available for your Android device.

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Features & Capabilities

The Credence mobile app is designed exclusively for Credence Blue Cross and Blue Shield members, now available for Android devices. It offers an easy, secure way to manage your health plan on the go.

Members can enjoy instant login through Touch or Face ID options, check claims and benefits, view or email their member ID cards, and monitor deductible and out-of-pocket expenses. The app also features a Find Care tool to locate in-network providers and secure communication with Customer Service, simplifying your healthcare experience. Use your existing Credence username and password, with no additional charges from Credence for downloading the app. Stay connected and informed with Credence anytime, anywhere.

User Growth & Download Statistics

App Communication

By:

UTIC Insurance Company

Downloads:

19,122 97

Rating:

3.35

(196) 0.04

Version:

1.15.0 Last updated: 2026-06-08

Version code:

Creation date:

2023-05-09

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_ADSERVICES_AD_ID Low risk
android.permission.ACCESS_ADSERVICES_ATTRIBUTION Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk

Size:

54.89MB

Email:

Na*****@bcbsal.org

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-02

Compare stats and ranking:

Ranking

# 426,819 ▼ 403

Other platforms

Credence (v1.15.0)

3.90

(460)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

UTIC Insurance Company

Google Play Store

https://play.google.com/store/apps/details?id=org.utic.credence

Email:

Na*****@bcbsal.org

Website:

https://www.credenceblue.com/

Publisher Change History

2025-07-02: hn*****@bcbsal.org to Na*****@bcbsal.org

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User Reviews

Multiple user reviews indicate that the Credence app suffers from severe stability and usability issues, including frequent crashes, loading problems, and difficulty accessing key features like provider searches and insurance card access. Interface design flaws such as hidden buttons and overlapping icons exacerbate frustration. Although some users find the website helpful, the app's poor performance and functionality make it largely unusable for many.

Pros

The website associated with the app is considered great by at least one user.
Some users report the app works fine for them, indicating partial functionality for some devices or users.

Cons

App frequently fails to load or crashes, making it largely unusable.
Users cannot find or access important features such as checking dentist or provider coverage.
The app is unresponsive or stuck on loading screens for prolonged periods.
Interface issues including overlapping icons and hidden buttons when font size is increased.
Messaging features do not work properly, with messages failing to send.