CareSource Mobile App

Name: CareSource Mobile App
Rating: 3.7440476 (1683 reviews)
Author: CareSource Management Group

By: CareSource Management Group

This easy to use app lets you manage your CareSource health plan on the go.

This app was removed from Google Play Store on 2025-06-09

Features & Capabilities

The CareSource Mobile App offers a simple and convenient way to manage your health plan anytime, anywhere. Compatible with all CareSource plans including HAP CareSource, this app provides secure access to your personal My CareSource™ account. Easily view your digital insurance ID card, find nearby doctors, hospitals, clinics, urgent care centers or pharmacies with directions and contact options.

Stay informed by checking your claims, copays, deductibles, and balances. Make payments if applicable, review your plan benefits, and explore health rewards. The app also enables you to connect 24/7 with CareSource 24™ nurses and member services for support. Completely free to download and use, the CareSource Mobile App helps you take control of your healthcare on the go.

User Growth & Download Statistics

App

By:

CareSource Management Group

Downloads:

292,841

Rating:

3.74

(1,683)

Version:

8.20.0 Last updated: 2025-04-15

Version code:

88809

Creation date:

2017-01-03

Permissions:

android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.READ_MEDIA_IMAGES High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
com.fingerprints.service.ACCESS_FINGERPRINT_MANAGER Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk

Size:

34.25MB

Email:

ca*****@caresource.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2025-06-09

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

CareSource Management Group

Google Play Store

https://play.google.com/store/apps/details?id=com.caresource.caresource

Email:

ca*****@caresource.com

Website:

http://caresource.com

User Reviews

Users frequently experience login failures, app crashes, and navigation problems with the CareSource Mobile App. The provider search function is unreliable, and customer support is often unhelpful. Despite these issues, some users find value in accessing claims and billing information and appreciate the helpful care managers and rewards program. Many express frustration over bugs and lack of functionality that significantly impair the app's usefulness.

Pros

Provides access to claims and billing information.
Care managers are reported as helpful and supportive.
Has a rewards program for preventative care activities.
Easy to use interface for viewing invoices and making payments for some users.

Cons

Frequent login issues including password problems and failure to send recovery emails.
App crashes, freezes on loading, or shows blank pages for important documents.
Poor and unresponsive customer service regarding app and account issues.
Inaccurate or incomplete provider search function leading to incorrect or outdated listings.
Navigation problems such as automatic redirects and inability to access desired features, including rewards site errors.

Recent reviews

Havent been able to sign in since I got the app. CS has not solved the problem. I signed up for autopay and first monthly payment deducted January 4. Next monthly payment deducted January 25..wth?