EX Program Duo

EX® Program Duo gives active, sponsored EX Program Premium users access to their coaching experience to quit smoking, vaping, dipping or chewing tobacco – for good! EX Program Duo puts an EX Coach in your pocket for on-the-go confidential support throughout your quit journey.

*Please note: Your EX Program account gives you real-time access to a certified tobacco treatment specialist EX Coach. The EX Program Duo app is only available to eligible, registered users with an active sponsor (such as an employer or health plan).

With the EX Program Duo app, you can:

CHAT INSTANTLY
- Connect immediately with an available EX Coach in English or Spanish
- Get answers to your quitting questions
- Chat about any topic that is stressing you out or putting your quit at risk
- Discuss your feelings about quitting – even if you aren’t ready to quit yet
- Learn strategies to cope with cravings, withdrawal, stress, or anxiety
- Find support to help someone else quit smoking, vaping, dipping or chewing
tobacco
- Get guidance on choosing a quit medication and how to use quit medication
(as well as any side effects)
- No appointment is necessary to chat with an EX Coach

ORDER FREE NICOTINE PATCHES, GUM, OR LOZENGES
- Chat with an EX Coach to order free nicotine patches, gum, or lozenges
- Your free quit medication will be sent directly to your home in discreet packaging

VIEW YOUR CHAT HISTORY (AVAILABLE ONLY IN THE APP!)
- See a past record of each EX Coach you’ve chatted with in the past
- Easy access to view your entire chat history for each time you’ve chatted – no more needing to remember what your EX Coach shared with you!

GET NOTIFIED WHEN AN EX COACH BECOMES AVAILABLE (AVAILABLE ONLY IN THE APP!)
- Turn on app notifications to get notified as soon as an EX Coach becomes available
- Never miss a chat opportunity

COMPLETE YOUR PROGRAM AND EARN YOUR INCENTIVE
- Every chat you have in the EX Program Duo app counts toward your overall program completion
- You earn points on EX Program for every chat you have in the EX Duo app
- If your sponsor (like an employer or health plan) is offering an incentive or removing a surcharge for completing the program, your chats in the EX Duo app help you complete the program

Feel supported at every step of your quit journey with the EX Duo app.

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