Reviews of LibreLinkUp

By: Newyu, Inc App

List of user reviews and ratings for LibreLinkUp

Total ratings

4.08 (Rating count: 38,892)

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Review summary

User feedback is mixed: many praise the app as a helpful caregiver tool and for sharing glucose data with family, with positive sentiment when it works. However, reliability issues dominate: frequent connections drops, false readings, crashes, and data gaps. Setup friction and forced cloud/account requirements, plus login issues, are common nuisances. There’s also a notable desire for long-term data features (trends/notes/history) and more accurate, informative graphs. Overall, the app has potential but reliability and usability need improvement.

Pros

Excellent for sharing glucose data with family.
Helpful and generally positive tool when it works.
Helpful for tracking loved ones' glucose levels.
High-frequency monitoring capability (up to ~96 readings per day).
Positive sentiment about the technology and its potential for caregiving.

Cons

Frequent connection loss and unreliable readings (false readings, data gaps).
App crashes, errors, and data stops updating.
Account/setup friction and forced cloud storage/no local storage option.
Login problems and installation difficulties.
Lack of long-term features (trends, notes/history) and perceived inaccurate graphs.

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User Reviews

Recent rating average: 1.60

All time rating average: 4.08

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53% (194)

Date	Author	Comment
2026-08-14	Ax*****	My connection's sensor measures glucose automatically & data shows up on main app, but linkup refuses to relay it unless sensor is scanned manually(not always fix). Half-baked products, app & sensor. Nowhere to look for a fix - settings mostly empty (notif&acc only). No notifications at all despite being enabled properly. App barren, value, graph & legal disclaimer. Useful features missing, no development happenning. This is unacceptable for a health and safety app. Look elsewhere if you can.
My connection's sensor measures glucose automatically & data shows up on main app, but linkup refuses to relay it unless sensor is scanned manually(not always fix). Half-baked products, app & sensor. Nowhere to look for a fix - settings mostly empty (notif&acc only). No notifications at all despite being enabled properly. App barren, value, graph & legal disclaimer. Useful features missing, no development happenning. This is unacceptable for a health and safety app. Look elsewhere if you can.
2026-08-11	*****	After each update, it's getting worse and worse. This is evident in the reviews, as the latest ones are mostly 1-star. I think it's time for a change on the developer's website, as this is an important app for people with diabetes.
After each update, it's getting worse and worse. This is evident in the reviews, as the latest ones are mostly 1-star. I think it's time for a change on the developer's website, as this is an important app for people with diabetes.
2026-08-11	RC*****	Hello my father is dangerously diabetic. He is on insulin and can die any night in his sleep. My family and I have been using this app upon request of the diabetic specialist. It worked fine for years and now all of a sudden the app opens but never loads on all of our phones. This was before I updated the app, and upon updating and reinstalling the app still fails to load. I am familiar with software development. This is seriously not right, and a bug like this should never have left testing.
Hello my father is dangerously diabetic. He is on insulin and can die any night in his sleep. My family and I have been using this app upon request of the diabetic specialist. It worked fine for years and now all of a sudden the app opens but never loads on all of our phones. This was before I updated the app, and upon updating and reinstalling the app still fails to load. I am familiar with software development. This is seriously not right, and a bug like this should never have left testing.
2026-08-11	N *****	A great resource. Had an issue but resolved through support very quickly. thanks 👍
A great resource. Had an issue but resolved through support very quickly. thanks 👍
2026-08-10	Na*****	I have had a hard time getting the application to my phone
I have had a hard time getting the application to my phone
2026-08-10	Ab*****	will not let me connect just keeps saying an error has occurred
will not let me connect just keeps saying an error has occurred
2026-08-09	*****	horrible and not safe!!!!! do not get it! it told me my husband's blood sugar was 45. it wasn't. it was 250. I GAVE HIM SUGAR IN THE MIDDLE OF THE NIGHT! it also doesn't work half the time. my husband's app glitches out and gives him the wrong number and it's beyond off. both of the apps are absolutely horrible. I don't recommend. a finger prick is much more accurate. this has gotten up to 200 plus points off. even on his actual device. the link isn't a real link that you gave me.
horrible and not safe!!!!! do not get it! it told me my husband's blood sugar was 45. it wasn't. it was 250. I GAVE HIM SUGAR IN THE MIDDLE OF THE NIGHT! it also doesn't work half the time. my husband's app glitches out and gives him the wrong number and it's beyond off. both of the apps are absolutely horrible. I don't recommend. a finger prick is much more accurate. this has gotten up to 200 plus points off. even on his actual device. the link isn't a real link that you gave me.
2026-08-08	Ba*****	App freezes and one cannot be used
App freezes and one cannot be used
2026-08-08	Ch*****	Cant accept connections or reject them or able push the tutorial button. I have s25 ultra
Cant accept connections or reject them or able push the tutorial button. I have s25 ultra
2026-08-07	G *****	Most of the time the app is not receiving any information. The sole purpose of this device is to give sugar level readings and it doesnt work. The times this device works its great but it rarely does. please fix
Most of the time the app is not receiving any information. The sole purpose of this device is to give sugar level readings and it doesnt work. The times this device works its great but it rarely does. please fix