Samespace Dock

Boost customer interactions directly from Chrome by integrating it with samespace™.

What is Samespace Dock?

Samespace Dock is a Chrome extension that enhances your customer service experience by allowing you to easily make and receive calls, handle chat requests, schedule calls, and automatically identify phone numbers on web pages all from your browser. It features a user-friendly design and integrates flawlessly with all major CRM applications and even traditional PBX and legacy phone systems, providing you with an all-in-one solution for contact center interactions. Not only does it save time and effort, but it also reduces operational costs.

Download

Stats

By: samespace.com

View on Chrome Web Store

Users: 2,000+

Rating: 4.45 (11)

Version: 4.4.8 (Last updated: 2024-04-01)

Creation date: 2020-06-06

Risk impact: High risk impact

Risk likelihood: Moderate risk likelihood

Manifest version: 2

Permissions:

tabs
notifications
contextMenus
storage
https://*/*
http://*/*
activeTab
identity

Size: 2.16M

Email: ac*****@samespace.com

URLs: Website

Stats date:

Chrome-Stats Rank

# 20453 ▼ 124

Other rankings

#11565 in Workflow & Planning ▲ 27 #76 in deliver keyword 8 ▼ 1 #146 in widget keyword 15 ▼ 2

Other platforms

Not available on Firefox

Not available on Edge

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Summary

Analyze keywords

Interact with your customers directly from the browser. When installed, our refined widget sits pretty next to your other Google Chrome extensions. On successful login, the dock can be used to make and receive calls as well as accept chat requests. It integrates seamlessly with any webpage and works in synergy with samespace to deliver superior voice experience and conversations while enhancing overall productivity.

Features

Supports simple to very sophisticated contact-center interaction scenarios.
Available on-demand widget; intelligent fading out when inactive.
Conversation Tagging to add context and classify your data.
Simplified call scheduling
Automatically identifies phone numbers on web pages (Click-2-Call)
High definition voice experience.
Supports interoperability with traditional PBX and legacy phone systems.

Benefits

Deploy a contact center solution for your business, instantly.
No intricate configuration requirements.

User reviews

Hemant Mamgai, 2024-01-09

please give me your contact information i want to use!

009 sun, 2022-03-10

Garbage. Frequently disconnects you on dock without notification. Unable to have a call transferred to you while you are on another call.

David Xie, 2017-10-28

View all user reviews

Safety

Risk impact

Samespace Dock is risky to use as it requires a number of sensitive permissions that can potentially harm your browser and steal your data. Exercise caution when installing this extension. Review carefully before installing. We recommend that you only install Samespace Dock if you trust the publisher.