Samespace Dock

Boost customer interactions directly from Chrome by integrating it with samespace™.
What is Samespace Dock?
Samespace Dock is a Chrome extension that enhances your customer service experience by allowing you to easily make and receive calls, handle chat requests, schedule calls, and automatically identify phone numbers on web pages all from your browser. It features a user-friendly design and integrates flawlessly with all major CRM applications and even traditional PBX and legacy phone systems, providing you with an all-in-one solution for contact center interactions. Not only does it save time and effort, but it also reduces operational costs.

Extension stats

Users: 2,000+
Rating: 4.45 (11)
Version: 4.4.8 (Last updated: 2024-04-01)
Creation date: 2020-06-06
Risk impact: High risk impact
Risk likelihood: Moderate risk likelihood
Manifest version: 2
Permissions:
  • tabs
  • notifications
  • contextMenus
  • storage
  • https://*/*
  • http://*/*
  • activeTab
  • identity
Size: 2.16M

Other platforms

Not available on Firefox
Not available on Edge
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Extension summary

Interact with your customers directly from the browser. When installed, our refined widget sits pretty next to your other Google Chrome extensions. On successful login, the dock can be used to make and receive calls as well as accept chat requests. It integrates seamlessly with any webpage and works in synergy with samespace to deliver superior voice experience and conversations while enhancing overall productivity.

Features

  • Supports simple to very sophisticated contact-center interaction scenarios.
  • Available on-demand widget; intelligent fading out when inactive.
  • Conversation Tagging to add context and classify your data.
  • Simplified call scheduling
  • Automatically identifies phone numbers on web pages (Click-2-Call)
  • High definition voice experience.
  • Supports interoperability with traditional PBX and legacy phone systems.

Benefits

  • Deploy a contact center solution for your business, instantly.
  • No intricate configuration requirements.
See more

User reviews

by Hemant Mamgai, 2024-01-09

please give me your contact information i want to use!
by 009 sun, 2022-03-10

Garbage. Frequently disconnects you on dock without notification. Unable to have a call transferred to you while you are on another call.
by David Xie, 2017-10-28
View all user reviews

Extension safety

Risk impact

Samespace Dock requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk likelihood

Samespace Dock is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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Promo images

Samespace Dock small promo image
Small promo image

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