Compare Chrome extensions: Genesys Cloud for Chrome vs Groove for G-Suite and Microsoft 365

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Stats	Genesys Cloud for Chrome	Groove for G-Suite and Microsoft 365
User count	80,000+	40,000+
Average rating	3.00	3.96
Rating count	11	28
Last updated	2024-02-15	2024-04-25
Size	59.97K	17.21M
Version	1.0.16	2024.4.24.4508

Short description
Genesys Cloud for Chrome brings your Genesys Cloud user experience with you wherever you go on the web. Providing an agent…	Sales Engagement Platform For Salesforce, G-Suite, And Microsoft 365 Users
Full summary
Genesys Cloud for Chrome brings your Genesys Cloud user experience with you wherever you go on the web. Providing an agent optimized user interface, Genesys Cloud for Chrome provides quick access to your call controls, status management, company directory, and performance metrics. Additional features include WebRTC Softphone and audio controls, configurable screen pops, click-to-dial/click-to-email, drag and drop conferencing, and more. Embedded directly in your web browser, Genesys Cloud for Chrome provides your most commonly used contact center functionality alongside every web application you use on a daily basis.	Groove is a market-leading sales engagement platform that enables sales leaders to execute their strategy in a smart, adaptive way. With Groove, revenue leaders can use automation to do more with less, driving greater efficiency and effectiveness across the customer lifecycle. Groove enables more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises to be more efficient and effective. Groove has ranked #1 in enterprise customer satisfaction on G2 for four consecutive years and has been named one of the Inc. 5000 fastest-growing privately held companies in the U.S. since 2020. To learn more, visit https://groove.co.