Engage Helper

Helps detect automatically when you're away from your computer and adds enhanced notifications.

Engage Helper: Chrome Extension

Engage Helper is a Chrome extension that helps detect automatically when you're away from your computer and adds enhanced notifications. It monitors your computer system for idle or locked status, preventing you from appearing online when you're not available. It also tracks keyboard and mouse activity to determine inactivity and set you to away or offline status after a specific time.
Install from Chrome Web Store

Extension stats

Users: 82
1
Rating: 5.00
(2)
Version: 1.1.9 (Last updated: 2015-11-14)
Creation date: 2015-11-13
Risk impact: Moderate risk impact
Risk likelihood:
Manifest version: 2
Permissions:
  • idle
  • tabs
  • https://*.engage.com/*
  • http://localhost/*
Size: 41.00K
URLs: Website

Other platforms

Not available on Android
Not available on Firefox
Not available on Edge
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Extension summary

The Engage Helper for Chrome provides a handshake via https://developer.chrome.com/extensions/idle, your local (desktop) computer, and the HTML5 Engage dashboard application. The goal of this handshake is to understand when your computer system becomes idle or locked, which in turn will change your Engage presence status from "Online! Chat Now" to offline. The goal being to prevent you showing as "Online!" when you've stepped away from your computer terminal. Additional system activity monitored can include keyboard and mouse events to determine when your are inactive, then set you to away or offline status after a pre-determined amount of time. The inactivity period by default is set to 1 minute (60 seconds).

User reviews

AMAZING SOFTWARE!!! Makes Money!! Always present for my clients now.
by Tina O'Connell, 2015-01-06
View all user reviews

Extension safety

Risk impact

Engage Helper requires a few sensitive permissions. Exercise caution before installing.

Risk likelihood

Engage Helper has earned a fairly good reputation and likely can be trusted.

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