Salesforce Case Search

Searches for cases using the case number.
What is Salesforce Case Search?
Salesforce Case Search is a Chrome extension that enables users to search for cases within Salesforce. It bypasses Salesforce indexing issues and allows users to search for newly submitted cases. Users can now also search for cases using the reference added to emails. The extension supports multiple languages and welcomes user submissions for translations. Try Salesforce Case Search now for a better case search experience!

Extension stats

Users: 61 ▼ -2
Rating: 4.00 (3)
Version: 6.1 (Last updated: 2022-07-12)
Creation date: 2017-02-01
Risk impact: High risk impact
Risk likelihood: Low risk likelihood
Manifest version: 2
Permissions:
  • tabs
  • http://*/
  • https://*/
Size: 41.73K

Other platforms

Not available on Firefox
Not available on Edge
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Extension summary

Analyze keywords

The Salesforce Case Search extension allows users to search for cases within Salesforce.

This will enable users to bypass the Salesforce indexing, which causes issues when searching for newly submitted cases.

NEW You can now search for cases using the reference that is added to emails.

E.G; If you use this: [ ref:_00D80Khmy._500C0cHve3:ref ]

Which can be found within case emails and subjects. Or you can search using the cut down version of: 500C0cHve3:ref.

Now supporting the following languages English English (Great Britain) English (USA)

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User reviews

Does nothing on m browser.
by Stronger Ever, 2016-01-29

This extension makes me so happy! It should be possible to find cases by number in Salesforce. It SHOULD be possible to do a lot of things. It's so embarrassing to explain to users that no, sorry, you can't use Salesforce search box to find anything ever. It's there as a joke. No really, a unique identifying number can't be used to find things. Really. I love this extension! It makes me hate Salesforce less - a very impressive accomplishment.
by Courtney Davis, 2014-07-24

Easy to use and helpful!!
by Naty Arantes, 2014-07-17
View all user reviews

Extension safety

Risk impact

Salesforce Case Search requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk likelihood

Salesforce Case Search has earned a fairly good reputation and likely can be trusted.

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