Salesforce Case Number Insert

Inserts Case ID

What is Salesforce Case Number Insert?

Salesforce Case Number Insert is a Chrome extension that solves the problem of not being able to automatically add case numbers into the subject line when writing emails within a case in Salesforce. It provides a better experience for clients by avoiding the use of long and ugly 'ref' numbers.

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Extension stats

By: tinyBIGideas

View on Chrome Web Store

Users: 21

Rating: 3.00 (1)

Version: 0.2 (Last updated: 2013-02-27)

Creation date: 2013-02-27

Risk impact: Moderate risk impact

Risk likelihood: Low risk likelihood

Manifest version: 2

Permissions:

http://*.salesforce.com/*
https://*.salesforce.com/*

Size: 42.07K

Email: cr*****@tinybigideas.com

Ranking

# 106444 ▲ 469

Other rankings

#34874 in Workflow & Planning ▲ 131 #17 in insert keyword 33 #147 in number keyword 31 ▲ 6 #291 in salesforce keyword 45

Other platforms

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

This extension fixes an issue we found when writing emails within a case inside salesforce.

This issue relates to the fact that there is no obvious way of automatically adding case numbers into the subject line. What you get instead is a very long and ugly “ref” number that follows the format [ref: :ref].

We believe this is not a very good experience for our clients and we decided to do something about it.