Salesforce Case Number Insert
Inserts Case ID
What is Salesforce Case Number Insert?
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Summary
This extension fixes an issue we found when writing emails within a case inside salesforce.
This issue relates to the fact that there is no obvious way of automatically adding case numbers into the subject line. What you get instead is a very long and ugly “ref” number that follows the format [ref: :ref].
We believe this is not a very good experience for our clients and we decided to do something about it.
Safety
Risk impact
Salesforce Case Number Insert may not be safe to use and it requires some risky permissions. Exercise caution when installing this extension. Review carefully before installing.
Risk likelihood
Salesforce Case Number Insert has earned a fairly good reputation and likely can be trusted.
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