Inserts Case ID
What is Salesforce Case Number Insert?
Salesforce Case Number Insert is a Chrome extension that solves the problem of not being able to automatically add case numbers into the subject line when writing emails within a case in Salesforce. It provides a better experience for clients by avoiding the use of long and ugly 'ref' numbers.
Extension stats
By: tinyBIGideas
Users: 22
Rating: 3.00
(1)
Creation date: 2013-02-27
Risk impact: Moderate risk impact
Risk likelihood: Low risk likelihood
Manifest version: 2
Permissions:
Size: 42.07K
Email: cr*****@tinybigideas.com
Ranking
# 102130
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Extension summary
This extension fixes an issue we found when writing emails within a case inside salesforce.
This issue relates to the fact that there is no obvious way of automatically adding case numbers into the subject line. What you get instead is a very long and ugly “ref” number that follows the format [ref: :ref].
We believe this is not a very good experience for our clients and we decided to do something about it.
Extension safety
Risk impact
Salesforce Case Number Insert requires a few sensitive permissions. Exercise caution before installing.
Risk likelihood
Salesforce Case Number Insert has earned a fairly good reputation and likely can be trusted.
Upgrade to see risk analysis details
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