AA Roadservice

Name: AA Roadservice
Author: NZ Automobile Association

By: NZ Automobile Association

App unsupported. Download the new AA (NZ) app to access AA Roadservice & more

This app was removed from Google Play Store on 2026-04-15

Features & Capabilities

The AA Roadservice app is designed exclusively for AA Personal, Business Care, and Taxi Care Members in New Zealand, providing quick and reliable roadside assistance anywhere across the North Island, South Island, Stewart Island, and Waiheke Island. With this free app, members can easily request help by entering their membership details and vehicle information in just a few steps.

Key features include live tracking of service officers dispatched to your location, status updates, and direct communication with the AA Dispatch team. Additionally, the app offers convenient tools such as an emergency torch using your phone's camera flash, a detailed Roadwatch map for monitoring road conditions, and an Accidents section to record incidents with photos and notes. This comprehensive app ensures AA members stay safe and informed during vehicle emergencies throughout New Zealand.

User Growth & Download Statistics

App Navigation & Mapping

By:

NZ Automobile Association

Downloads:

392,008

Version:

0 Last updated: 2026-04-07

Creation date:

2014-07-10

Publisher country:

Email:

di*****@aa.co.nz

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-04-15

Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

NZ Automobile Association

Google Play Store

https://play.google.com/store/apps/details?id=nz.co.aa.android

Email:

di*****@aa.co.nz

Website:

http://www.aa.co.nz

User Reviews

Users generally experience significant frustration with the AA Roadservice app due to poor GPS integration, lack of real-time tracking, and the necessity to confirm breakdown details by phone anyway, making the app redundant. However, some appreciate membership detail access and accurate service arrival time updates. The app's user interface and responsiveness require improvement to enhance user trust and efficiency.

Pros

Some users found the app shows membership details and assistance access easily.
The app displays when the callout is allocated and assigns a serviceman, with fairly accurate arrival times.
Improved functionality noted compared to previous versions by some users.

Cons

The app does not effectively support booking breakdowns, requiring users to call the AA directly despite app usage.
GPS location sharing in the app is either inaccurate or not properly communicated to AA contractors, leading to location confusion.
Real-time tracking of service technicians is broken or missing; maps often show incorrect or blank screens and users cannot manually adjust their location on the map.
The app requires redundant phone calls to confirm details rather than streamlining the process, resulting in delays and frustration.
The user interface and user experience are poor, with freezing issues, lack of clear buttons, and difficult navigation noted.

Recent reviews

DO NOT USE THIS APP TO BOOK A BREAKDOWN. Call *222. I had a breakdown. Booked it with this app. Kept an eye on the app to ensure it was updating. It was a long weekend so I thought I would be patient, thinking the AA would be busy. After an hour and seeing my job had not been assigned to a Tech, I called *222 to be advised that my breakdown request was not received. I went on the website to request a callback so that I could feedback about the app. It's been 2 weeks and no call back.

Gi*****, 2023-11-02

Map showing my location is no longer working. All I get is a white blank screen. App Still NOT working and the app developer can't be bothered to respond to my several e mails asking for help. No choice but to delete this disasterous waste of space.