VanMoof

Name: VanMoof
Rating: 4.05 (2049 reviews)
Author: VANMOOF

By: VANMOOF

Get the most out of your VanMoof bike with the official app.

Features & Capabilities

VanMoof is the official app for VanMoof e-bikes, putting essential controls and ride insights at your fingertips. Instantly lock or unlock your bike (or set a personal unlock code), monitor battery and Powerbank levels, and view live speed, distance and ride duration on an in-app dashboard. Adjust motor assistance, gears, lights, bell and bike sounds directly from the home screen for a smoother ride.

Review every trip with detailed ride overviews, compare performance with other VanMoof riders, locate parked bikes, share access with friends and family, and mark a bike as missing to engage Bike Hunters. App features vary by model; supported models include S6, S5, S4, S3, S2, Electrified, Smart and Smartbike, with Apple Find My and other integrations where available.

User Growth & Download Statistics

App Navigation & Mapping

By:

VANMOOF

Downloads:

132,652 356

Rating:

4.05

(2,049)

Version:

26.2 Last updated: 2026-05-28

Version code:

1002009900

Creation date:

2016-07-08

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.health.WRITE_ACTIVE_CALORIES_BURNED High risk
android.permission.health.WRITE_DISTANCE High risk
android.permission.health.WRITE_EXERCISE High risk
android.permission.health.WRITE_SPEED High risk
android.permission.BLUETOOTH_CONNECT Moderate risk

Size:

42.41MB

Email:

su*****@vanmoof.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-04

Compare stats and ranking:

Ranking

# 188,655 ▼ 856

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

VANMOOF

Google Play Store

https://play.google.com/store/apps/details?id=nl.samsonit.vanmoofapp

Email:

su*****@vanmoof.com

Website:

https://www.vanmoof.com

User Reviews

Overall, users value the core speedometer/dashboard and report quick, sometimes helpful support and firmware fixes when the bike stays connected. However, repeated pain points dominate: connectivity problems after updates, crashes/bugs, difficult reconnection, background Bluetooth draining the bike battery, and subscription gating with status visibility issues. Customer service is often criticized as slow. A few reviews remain positive when the bike is connected and firmware is up to date.

Pros

Core speedometer/dashboard works when the bike is connected.
Support can be quick and helpful in many cases.
Firmware updates can restore or improve bike/app functionality.
When the bike is connected, the app is generally usable and reliable.

Cons

Frequent connectivity issues after updates, causing unreliable pairing with S3/S5 and across Android versions.
App instability: crashes on launch and bugs like 'all settings' requiring reinstall.
No easy reconnection option; you must close/reopen the app to reconnect.
Background Bluetooth drains the bike battery and can require manual reconnection to unlock.
Subscription model gating features and difficulty checking anti-theft status or expiration.

Recent reviews

1. Add a simple reconnection button. It's super inconvenient to close and reopen the app every time when the bike disconnects. 2. Show subscription status and expiration date. It's literally impossible to check if anti-theft subscription is enabled or not.

Da*****, 2026-03-07

VanMoof Are a Nightmare To Deal With Customer Service Is Non Existent 😈

Su*****, 2026-02-25

App is great and the bike is even cooler! I had an issue with sharing the bike initially, but the support team helped and resolved that very quickly - even on a weekend!