PetSafe® Pet Companion

Name: PetSafe® Pet Companion
Rating: 2.2711864 (78 reviews)
Author: Radio Systems Corporation

By: Radio Systems Corporation

PetSafe Official App To Support ScoopFree Smart Spin, OpenSky & FreshFeed

Features & Capabilities

Your official app to get the most out of select PetSafe smart products. The PetSafe Pet Companion connects you to ScoopFree SmartSpin Self-Cleaning Litter Box, ScoopFree OpenSky Self-Cleaning Litter Box, and FreshFeed Refrigerated Pet Feeder so you can care for your pets from anywhere. Manage devices, adjust settings, and keep your pet's routine running smoothly right from your phone.

Key features include viewing and managing all supported devices in one place, creating custom names for each product, and sharing access with family members. Stay in control of your pet care with remote monitoring and convenient scheduling from anywhere.

User Growth & Download Statistics

App Home Automation

By:

Radio Systems Corporation

Downloads:

25,792 304

Rating:

2.27

(78) 1 new ratings

Version:

1.2.9 Last updated: 2026-03-20

Version code:

Creation date:

2024-04-12

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.BLUETOOTH Moderate risk
android.permission.BLUETOOTH_ADMIN Moderate risk
android.permission.BLUETOOTH_ADVERTISE Moderate risk
android.permission.BLUETOOTH_CONNECT Moderate risk

Size:

230.48MB

Email:

mo*****@petsafe.net

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-30

Compare stats and ranking:

Ranking

# 380,161 ▲ 978

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Radio Systems Corporation

Google Play Store

https://play.google.com/store/apps/details?id=net.petsafe.petsafelitterbox

Email:

mo*****@petsafe.net

Website:

https://www.petsafe.net/

User Reviews

Users praise the ScoopFree litter box for its effective and easy-to-use design that their cats enjoy. However, the companion app is widely criticized for failing to deliver notifications about errors or tray status, frequent crashing, and demanding unnecessary permissions like GPS access. Additionally, users find the app lacking in useful features such as sufficient data history, third-party integrations, and proper error handling, making it frustrating and less functional than expected for the price.

Pros

The litter box itself works well and is appreciated by users and their cats.
The litter box is easy to use with clear and simple directions.
The litter box is considered better than traditional boxes by some users.

Cons

The app fails to send notifications for errors or when the litter tray is full, even with all permissions enabled.
The app often crashes or is clunky and difficult to navigate, with poor grammar and confusing interfaces.
The app requires intrusive permissions such as continuous Bluetooth and location access without clear justification.
Limited data history (only one week) and lack of integration with third-party apps reduces functionality.
Certain features like sleep mode and error alerts do not work as intended or are missing.

Recent reviews

The litterbox is wonderful! My younger cat loves to watch it dump. The app leaves a lot to be desired. I do not get notifications when there is an error, or the litter tray is full. To receive any errors, I have to open the app and look for them. I have notifications turned on, and have given all permissions, still no notifications!

Je*****, 2025-01-31

Does not give notifications when the litterbox is full!! Yes I have notifications turned on in the app and on my phone. The app does not have notifications blocked. There is no reason I should not be receiving notifications. Useless app until this major bug gets fixed!!!