Paychex Flex

Name: Paychex Flex
Rating: 4.5527124 (76121 reviews)
Author: Paychex, Inc

By: Paychex, Inc

Paychex Flex - Save Time and Stay Connected

Features & Capabilities

Paychex Flex is a secure app designed for registered Paychex Flex users, offering seamless access to critical payroll and benefits features. Employers can submit payroll on the go, review reports, manage employee details, and oversee retirement plans and health benefits all in one place. Employees enjoy easy access to check stubs, W2s, retirement accounts, and insurance information, with the ability to update contributions and view balances.

With authentication via Touch ID and Face ID, Paychex Flex ensures secure connections for both employers and employees. The app streamlines payroll submission and benefits management, enhancing productivity and keeping everyone connected regardless of location.

User Growth & Download Statistics

App

By:

Paychex, Inc

Downloads:

5,050,018 9.52K

Rating:

4.55

(76,121) 65 new ratings

Version:

7.74.0 Last updated: 2026-06-08

Version code:

1885032823

Creation date:

2012-06-10

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.BLUETOOTH Moderate risk
android.permission.FOREGROUND_SERVICE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk

Size:

121.22MB

Email:

ap*****@paychex.com

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-23

Compare stats and ranking:

Ranking

# 23,397 ▼ 4

Other rankings

#46 in Business (Free) ▼ 1#23 in submit keyword 9 ▲

Other platforms

Paychex Flex (v7.74)

4.80

(572,009)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Paychex, Inc

Google Play Store

https://play.google.com/store/apps/details?id=net.itx.paychex

Email:

ap*****@paychex.com

Website:

http://www.paychex.com/support/paychex-online-mobile/

User Reviews

Overall, Paychex Flex is usable for basic payroll tasks and offers convenient mobile access to pay stubs, taxes, and PTO with a straightforward layout. However, users repeatedly encounter serious issues: login friction (text verification, remember device), updates that break features, burdensome security questions, and confusing navigation (clock in/out hidden). Customer support is often unhelpful. These recurring problems overshadow the app, making reliability the main concern.

Pros

Convenient mobile access to pay stubs, taxes, and PTO.
Layout is straightforward and user-friendly after getting used to it.
Useful for basic payroll and time-tracking needs.
Helps users view payroll data in one place.
Generally gets the job done for basic tasks.

Cons

Login friction: frequent text verification codes even with 'remember this device'.
Forced updates that break features or reduce usability.
Excessive security questions and login loops during setup/login.
Navigation issues: clock in/out buried under More options and not on the main page.
Poor customer support / hard to reach help; AI chat loops and unresponsive lines.

Recent reviews

The back button should go back not try to log out. 7 years later, I'm still not able to use the back button to go back.

R *****, 2026-05-26

don't like doing this phone stuff

Vi*****, 2026-05-25

This app is awful has recently started clocking me out mid day with no clock out time stamp so it then read as error and I get a total of 0 hours and have to go to my supervisor to let him know never had any issues with it until recently besides it being slow and sending a verification code often