Total ratings
2.16 (Rating count: 32)
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Review summary
Pros
- Secure messaging platform suitable for healthcare providers.
- Supports group chat functionality.
- Easy to use for new users.
- Free to use with a small data footprint.
Cons
- Frequent glitches and crashes leading to instability.
- Login issues experienced by multiple users.
- Inability to select or customize alert/notification sounds, affecting usability especially during on-call hours.
- Dependence on WiFi for sending photos and video chat, limiting functionality on mobile data.
- Messages sometimes fail to show or disappear, leading to unreliable communication.
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User Reviews
Recent rating average: 2.10
All time rating average: 2.16
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5 star 4 star
3 star
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1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-27 | Doesn't work on the patient side unless messaged first. After sometimes the patient loses access to their messages until another message is sent to them | ||
| Doesn't work on the patient side unless messaged first. After sometimes the patient loses access to their messages until another message is sent to them | |||
| 2024-07-30 | Forced to use this app it frequently glitches and crashes. Low quality | ||
| Forced to use this app it frequently glitches and crashes. Low quality | |||
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