Amazon Connect Screen Pop

Amazon Connect Contact Control Panel (CCP) Screen Pop
What is Amazon Connect Screen Pop?
Amazon Connect Screen Pop is a Chrome extension brought to you by Purple Network. It is designed to boost inbound call productivity by automatically screen popping to any CRM or web apps. This extension works with the default Amazon Connect CCP and allows you to configure the Screen Pop URL with parameters. Simply login to Amazon Connect CCP and enjoy the benefits of this efficient tool.

Extension stats

Users: 79 ▲ 1
Version: 1.0 (Last updated: 2023-02-15)
Creation date: 2023-02-11
Risk impact: Low risk impact
Risk likelihood: Very low risk likelihood
Manifest version: 3
Permissions:
  • storage
Size: 28.07K

Other platforms

Not available on Firefox
Not available on Edge
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Extension summary

Screen Pop for Amazon Connect. Brought to you by Purple Network.

Boost inbound call productivity by automatically screen pop to any CRM or web apps. Works with default Amazon Connect CCP.

How to use? 1 From Chrome, navigate to Settings > Extensions > Amazon Connect Screen Pop > click on Extension options (at the bottom). 2 Configure the Screen Pop URL with parameters. 3 Login to Amazon Connect CCP.

Extension safety

Risk impact

Amazon Connect Screen Pop requires very minimum permissions.

Risk likelihood

Amazon Connect Screen Pop has earned a good reputation and can be trusted.

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