Amazon Connect Screen Pop

Amazon Connect Contact Control Panel (CCP) Screen Pop

Amazon Connect Screen Pop - Boost Productivity with CRM Integration

Amazon Connect Screen Pop is a Chrome extension brought to you by Purple Network. It is designed to boost inbound call productivity by automatically screen popping to any CRM or web apps. This extension works with the default Amazon Connect CCP and allows you to configure the Screen Pop URL with parameters. Simply login to Amazon Connect CCP and enjoy the benefits of this efficient tool.

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Extension stats

By: Purple Network

Users: 80

-3

Version: 1.0 (Last updated: 2023-02-15)

Creation date: 2023-02-11

Risk impact: Low risk impact

Risk likelihood:

Very low risk likelihood

Manifest version: 3

Permissions:

storage

Size: 28.07K

Email: fu*****@gmail.com

Ranking

# 76,316 ▼ 287

Other rankings

#6233 in Workflow & Planning ▼ 9 #62 in connect keyword 24 ▼ 2 #237 in connection keyword 33 ▼ 17

Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

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Extension summary

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Screen Pop for Amazon Connect. Brought to you by Purple Network.

Boost inbound call productivity by automatically screen pop to any CRM or web apps. Works with default Amazon Connect CCP.

How to use? 1 From Chrome, navigate to Settings > Extensions > Amazon Connect Screen Pop > click on Extension options (at the bottom). 2 Configure the Screen Pop URL with parameters. 3 Login to Amazon Connect CCP.