Total ratings
4.66 (Rating count: 733,069)
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Review summary
Pros
- Easy to use and intuitive interface.
- Positive first-time experience and onboarding.
- The app is accessible and responsive when it works.
- Some users describe the app as excellent/amazing.
Cons
- Frequent login and registration problems (cannot log in, errors, login failures).
- Inconsistent or missing mortgage/account balances (balance not always visible).
- Transfers are slow or difficult to manage (claims of 24/7 promises not held and long processing times).
- Outdated or confusing design and navigation.
- Missing essential features and controls (no Google Pay support, limited transaction notifications, cannot delete accounts/beneficiaries, transfer limit adjustments, and hard access to support).
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User Reviews
Recent rating average: 2.30
All time rating average: 4.66
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2026-06-16 | no abre la app se queda pasmada | ||
| no abre la app se queda pasmada | |||
| 2026-06-15 | debería de ser una app más intuitiva. en el trabajo nos obligaron a cambiarnos a este banco, la app es complicada, las sucursales de este banco cerraron en mi ciudad. Al menos metanle ganas y rediseñen está app | ||
| debería de ser una app más intuitiva. en el trabajo nos obligaron a cambiarnos a este banco, la app es complicada, las sucursales de este banco cerraron en mi ciudad. Al menos metanle ganas y rediseñen está app | |||
| 2026-06-15 | La mejor App de banco hasta el momento | ||
| La mejor App de banco hasta el momento | |||
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