HSBC México

Name: HSBC México
Rating: 4.6674557 (738607 reviews)
Author: HSBC

By: HSBC App

Meet our new app, HSBC México

Overview

Google Play Store

Downloads

13,185,222 ▲ 23.79K

Data as of 2026-07-21

Rating:

4.67 +1,726

(738,607)

Version:

3.70.60

Last updated: 2026-07-16

Ranking

#10,861 ▲ 6

Overall

Features & Capabilities

HSBC México's app puts core banking at your fingertips in a secure Mexico-focused experience. You can use Express Transfer for instant moves, pay your HSBC Credit Card with an immediate balance update, and save or share your transaction receipts. Download statements, view cards, and see all activity in real time. Update your mobile number and email from My Profile, chat with a live agent for card questions or claims, and access insurance and investment options all in one place.

Further, you can use CoDi for payments via QR codes or notifications, switch payroll to the app and enjoy cashback when using your debit card, and explore investment funds and policy details 24/7. The app is designed for use in Mexico, with border and privacy notices linked from HSBC Mexico's site.

User Growth & Download Statistics

App Payments

By:

HSBC

Downloads:

13,185,222 23.79K

Rating:

4.67

(738,607) 1,726 new ratings

Version:

3.70.60 Last updated: 2026-07-16

Version code:

26060816

Creation date:

2019-11-06

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.QUERY_ALL_PACKAGES High risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.HIDE_OVERLAY_WINDOWS Moderate risk
android.permission.HIGH_SAMPLING_RATE_SENSORS Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.ACCESS_WIFI_STATE Low risk

Size:

268.21MB

Email:

me*****@hsbc.com.mx

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-21

Compare stats and ranking:

Ranking

# 10,861 ▲ 6

For Developers

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Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

HSBC

Google Play Store

https://play.google.com/store/apps/details?id=mx.hsbc.hsbcmexico

Email:

me*****@hsbc.com.mx

Website:

https://www.hsbc.com.mx/digital/app-hsbc-mexico/

User Reviews

Reviews cluster around reliability and feature gaps. Many users report login hurdles and account registration issues, along with inconsistent mortgage balance visibility. Transfer functionality is criticized for slowness and poor manageability. Design is seen as outdated and confusing, impacting navigation. Feature gaps include missing Google Pay, limited transaction notifications, and weak account/beneficiary management plus difficult access to support. A minority of reviews praise the app’s ease of use when it works.

Pros

Easy to use and intuitive interface.
Positive first-time experience and onboarding.
The app is accessible and responsive when it works.
Some users describe the app as excellent/amazing.

Cons

Frequent login and registration problems (cannot log in, errors, login failures).
Inconsistent or missing mortgage/account balances (balance not always visible).
Transfers are slow or difficult to manage (claims of 24/7 promises not held and long processing times).
Outdated or confusing design and navigation.
Missing essential features and controls (no Google Pay support, limited transaction notifications, cannot delete accounts/beneficiaries, transfer limit adjustments, and hard access to support).

Recent reviews

Funciona la mayoría del tiempo pero la interfaz es confusa, carga lento y faltan muchas cosas sencillas que facilitarían la vida al usuario. La app de BBVA es mil veces mejor. Qué HSBC tome notas de ellos.

Da*****, 2026-07-15

Desde la última actualización me aparece un error cuando quiero hacer transferencias "Otra aplicación está mostrando contenido superpuesto" Ya cerré todas las aplicaciones y el error sigue. La aplicación de HSBC se volvió inservible.