My AXA México Android

My AXA México

It's an easy way to know and use the services of AXA Insurance.

Overview

Features & Capabilities

My AXA México is a user-friendly Chrome extension that streamlines access to AXA Insurance services for policyholders. With this tool, users can quickly view summaries and details of Auto, Home, Life, and Medical Expense policies, download policy PDFs, obtain digital insurance cards, and pay premiums online securely.

Beyond managing policy information, My AXA México offers convenient features such as instantly reporting car and home accidents, tracking claim statuses, and accessing emergency widgets including 24-hour doctor consultations. Users can also connect with AXA agents via chat, explore the provider network, file service dissatisfaction reports, and request missing policies – all from a single, easy-to-use platform.

User Growth & Download Statistics

App
By:
AXA Seguros
Downloads:
681,309 1.36K
Rating:
3.47
(7,799)
80 new ratings
Version:
2.3.16 Last updated: 2026-07-23
Version code:
296
Creation date:
2016-07-11
Publisher country:
MX MX
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION Very high risk
  • android.permission.ACCESS_FINE_LOCATION Very high risk
  • android.permission.CALL_PHONE Very high risk
  • android.permission.CAMERA Very high risk
  • android.permission.READ_CONTACTS Very high risk
  • android.permission.READ_PHONE_STATE Very high risk
  • android.permission.ACCESS_ASSISTED_GPS Moderate risk
  • android.permission.ACCESS_GPS Moderate risk
  • android.permission.ACCESS_LOCATION Moderate risk
  • android.permission.DOWNLOAD_WITHOUT_NOTIFICATION Moderate risk
  • See more
Size:
64.52MB
Email:
my*****@axa.com.mx
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Google Play Store
Data ingested on:
2026-07-27
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.
Developed by:
AXA Seguros
Google Play Store
https://play.google.com/store/apps/details?id=mx.axa.mobile.customer
Email:
my*****@axa.com.mx
Website:
https://axa.mx/

User Reviews

Las críticas más frecuentes señalan fallas graves de estabilidad y acceso: la app se cierra al abrir o durante su uso; es difícil ver o descargar pólizas y, a veces, no aparecen. Los usuarios enfrentan problemas de inicio de sesión y deben reingresar datos. También se señala rendimiento lento y una experiencia poco intuitiva. El soporte al cliente suele ser insuficiente. En conjunto, la app genera dudas sobre fiabilidad para gestiones de pólizas y reembolsos.
Pros
Cons
  • La aplicación se cierra o no carga al abrir.
  • No se pueden ver, descargar ni acceder a mis pólizas desde la app.
  • Problemas de inicio de sesión y autenticación (falla al entrar, requiere reingreso de datos).
  • Rendimiento lento y experiencia de usuario poco intuitiva.
  • Soporte al cliente insuficiente / no responden.
Recent reviews
Nunca sirve. Las pólizas nunca se visualizan correctamente y hay que estar levantando tickets frecuentemente para que lo corrijan
by Ge*****, 2026-07-10

poor experience so far
by Ne*****, 2026-05-08
View all user reviews ›

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