Userback: Visual Feedback & Bug Reporting

Userback is a visual feedback & bug reporting tool for websites

Userback: Visual Feedback & Bug Reporting Tool

Userback: Visual Feedback & Bug Reporting is an essential tool for product teams looking to enhance their workflow. With its browser extension, users can easily capture actionable feedback by annotating screenshots, recording videos, and submitting feedback directly. Integrated with tools like Jira and Slack, it allows seamless collaboration, quick task management, and efficient resolution of bugs, making it a favorite among over 20,000 software teams worldwide.

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Extension stats

By: https://userback.io

Users: 4,000+

Rating: 4.72

(39)

Version: 6.0.9 (Last updated: 2025-02-10)

Creation date: 2020-06-30

Permissions:

desktopCapture
tabCapture
notifications
storage
unlimitedStorage
activeTab
alarms
tabs
contextMenus
scripting

Host permissions:

*://*/*

Size: 1.05M

Email: co*****@userback.io

URLs: Website ,Privacy policy

Full description: See detailed description

Ranking

# 14,138 ▼ 5

Other rankings

#2971 in Developer Tools ▲ 18 #3 in feedback keyword 10 ▲ 1 #215 in full page screenshot keyword 70 ▼ 10 #240 in management keyword 35 ▼ 14

Other platforms

Not available on Android

Not available on Firefox

Userback: Visual Feedback & Bug Reporting (v6.0.9)

396 5.00

(2)

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Easy to use
Great tool for collecting user feedback
Helpful in streamlining workflows and improving efficiency
Critical part of devops workflows
Elegant interface with useful settings

Cons

Poor customer support
Account deletion without honoring deals

Most mentioned

User feedback collection
Ease of use
Efficiency in workflows

User reviews

Support is practically non existent. They will delete your account and not honor their deals.

Cesar Ramirez, 2024-11-26

Very pleased with how easy capturing UX feedback is.

John Crumpton, 2024-06-14

Great tool! Simple!

Niko Julius, 2022-05-22

View all user reviews

Extension safety

Risk impact

Userback: Visual Feedback & Bug Reporting requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details

Critical Captures visible content, which may expose user data displayed on the screen, posing a security threat.
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Risk likelihood

We don't have sufficient data to confidently determine the risk likelihood of Userback: Visual Feedback & Bug Reporting. Use it at your own risk.

Risk likelihood analysis details

High This extension was recently updated in the past month. New updates may not be stable or safe.
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Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
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