Userback: Visual Feedback & Bug Reporting

Userback is a visual feedback & bug reporting tool for websites

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Userback: Visual Feedback & Bug Reporting Chrome Extension

Userback: Visual Feedback & Bug Reporting is a tool that transforms your feedback process with annotations for screenshots and videos. Perfect for product managers, designers and developers, it allows for swift, stress-free feedback on any website or web application. It integrates with software like Jira, Slack, and Github, facilitating efficient teamwork and task management. The extension also offers console logs, event tracking, browser information and a customizable widget for your site.

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Extension stats

By: https://userback.io

Users: 4,000+

Rating: 4.72

(39)

Version: 6.0.3 (Last updated: 2024-09-10)

Creation date: 2020-06-30

Risk impact: High risk impact

Risk likelihood:

Moderate risk likelihood

Manifest version: 3

Permissions:

desktopCapture
tabCapture
notifications
storage
unlimitedStorage
activeTab
tabs
contextMenus
scripting
offscreen

Host permissions:

*://*/*

Size: 1.06M

Email: co*****@userback.io

URLs: Website ,Privacy policy

Ranking

# 14,169 ▲ 173

Other rankings

#3086 in Developer Tools ▼ 5

#2 in feedback keyword 20 ▲ 1

#83 in process keyword 5 ▲ 7

#104 in widget keyword 14 ▲ 4

#147 in reduce keyword 5 ▼ 2

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Other platforms

Not available on Android

Not available on Firefox

Userback: Visual Feedback & Bug Reporting (v5.0.19)

5.00

(2) 365

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Extension summary

Analyze keywords

Userback’s browser extension helps product managers, designers and developers revolutionize their feedback process with a no-code option for feedback capture. Download, install, and start submitting feedback in a flash.

Navigate to any website or web application, click the Userback extension, and effortlessly provide feedback. Streamline the process with annotated screenshots and videos and get your message across like never before.

Collaborate with your team by inviting them to your Userback projects and streamline workflows by connecting Userback with project management tools like Jira, Slack, GitHub and more.

✨ KEY BENEFITS

Rich context requires 33% less interactions required to resolve feedback
Reduce bug report management time by 42%
Speed time to resolution 10X versus email and spreadsheets
Centralized feedback reduces monthly management across all feedback by over 20%
Create a frictionless feedback submission process for internal testers and clients

✨ WHAT CUSTOMERS SAY "Awesome Tool To Gather Customer Feedback, Bugs" - Kaushal, Founder

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Easy to use
Great tool for collecting user feedback
Helpful in streamlining workflows and improving efficiency
Critical part of devops workflows
Elegant interface with useful settings

Cons

Poor customer support
Account deletion without honoring deals

Most mentioned

User feedback collection
Ease of use
Efficiency in workflows

User reviews

Support is practically non existent. They will delete your account and not honor their deals.

Cesar Ramirez, 2024-11-26

Very pleased with how easy capturing UX feedback is.

John Crumpton, 2024-06-14

Great tool! Simple!

Niko Julius, 2022-05-22

View all user reviews

Extension safety

Risk impact

Userback: Visual Feedback & Bug Reporting requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk likelihood

Userback: Visual Feedback & Bug Reporting is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

Upgrade to see risk analysis details