BugHerd: Visual Feedback & Bug Tracking Tool

Name: BugHerd: Visual Feedback & Bug Tracking Tool
Rating: 4.348837209302325 (43 reviews)
Author: https://bugherd.com

BugHerd is a visual feedback and bug tracking tool for websites

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BugHerd is a powerful Chrome extension designed to streamline website feedback and bug tracking. Clients can simply point, click, and comment directly on the webpage, allowing feedback to be pinned to exact page elements without requiring accounts or logins. This visual feedback approach eliminates endless email threads and confusion.

The extension automatically captures screenshots along with essential technical details such as browser versions and device information, making it easier for teams to understand and replicate issues. Every comment is converted into a trackable task on a Kanban board, facilitating efficient prioritization and resolution. BugHerd integrates seamlessly with popular project management and collaboration tools, boosting productivity.

Trusted by over 350,000 users across 172 countries, BugHerd helps teams improve client collaboration, reduce feedback cycles, and deliver web projects faster. Start a free trial today to experience hassle-free bug tracking and feedback management.

Productivity Developer Tools Communication SaaS

By:

Users:

Rating:

Version:

3.0.4305 Last updated: 2025-05-02

Creation date:

2020-06-11

Risk:

Permissions:

tabs
<all_urls>
webNavigation
scripting
storage
cookies
declarativeNetRequest

Host permissions:

<all_urls>

Size:

4.03M

Email:

su*****@bugherd.com

URLs:

Website ,Privacy policy

Full description:

Source:

Chrome Web Store

Updated:

a day ago

Ranking

# 3,082 ▼ 6

Other rankings

#55 in Developer Tools ▼ 1 #13 in feedback keyword 22 ▲ 2 #80 in tracking keyword 31 #249 in tool keyword 70 ▲ 5

Other platforms

BugHerd: Visual Feedback & Bug Tracking Tool (v3.0.4305)

1,517+ 2.67

(3)

BugHerd: Visual Feedback & Bug Tracking Tool (v3.0.4305)

16,902+ 3.70

(3)

User reviews

BugHerd is praised for its easy setup without website coding, strong collaboration features, and effective screenshot-based bug reporting, leading to improved communication and time savings. Users appreciate responsive support and ongoing product enhancements. Common issues include intrusive UI button placement, occasional disappearing of the extension, concerns over broad permissions, and cost barriers for smaller teams. Some users also report UX and collaboration interface frustrations on certain websites.

Pros

Easy to set up and use without needing individual tracking codes on websites, saving time.
Improves collaboration and communication between teams and clients, streamlining feedback and bug tracking.
Allows for attaching screenshots and linking URLs to bug reports, aiding clarity in issue reporting.
Responsive customer support and a company mindset focused on continuous improvement.
Works well across various project sizes and has accelerated QA and development workflows.

Cons

The extension button placement interferes with other UI elements, such as the save button on WordPress themes, causing frustration.
The extension sometimes disappears unexpectedly, leading to a poor user experience.
Requires extensive Chrome permissions (reading and changing data on all websites), causing concerns for some users.
Relatively high cost, making it less accessible for small teams or startups.
Poor user experience and collaboration UI issues on certain websites make collaboration difficult.

Recent reviews

We tried a few bug tracking / feedback tools and BugHerd is by far the best we've tried. Simple to set up, it does not require us to put individual tracking codes on websites which is a huge time saver (instead, you install a Chrome extension). We can just create the project in BugHerd and away we go. We can make our own columns to track bugs across their lifecycle, and even give clients specific access to submit bugs but not see bugs they didn't submit etc. We love it!

Tom Parson, 2025-01-03

We've loved our experience with Bugherd and our clients do too. (Our newest client said, "Wow! What an awesome tool!!" when introduced :) Customer support was super responsive and helpful when I had a big issue with the product earlier this year - we've been very satisfied overall with Bugherd :)

Alyssa Devlin, 2024-12-19

BugHerd has been incredibly helpful for us: not only a really well-designed tool, but a responsive and ever-improving mindset at that company, and fantastic to work with. Recommend highly!

Ted Blanchard, 2024-12-17

View all user reviews ›

Extension safety

Risk impact

BugHerd: Visual Feedback & Bug Tracking Tool requires some sensitive permissions that could impact your browser and data security. Exercise caution before installing.

Risk impact analysis details

Critical Grants access to browser tabs, which can be used to track user browsing habits and history, presenting a privacy concern.
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Risk likelihood

BugHerd: Visual Feedback & Bug Tracking Tool has earned a fairly good reputation and likely can be trusted.

Risk likelihood analysis details

High This extension was recently updated in the past month. New updates may not be stable or safe.
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