Reviews of Mobilly

By: Mobilly App

List of user reviews and ratings for Mobilly

Total ratings

3.14 (Rating count: 6,232)

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Review summary

User reviews mainly complain about hidden and per-action fees for push notifications and transactions, frequent login and account issues (phone-number login, regional restrictions, errors, codes not arriving), and overall app instability (crashes, broken features like adding cars and paying zones). Many users feel the business model is greedy due to fees and reminders; reports of refunds not working and balances being reset appear. Some reviewers still find the app useful for parking and transit and note a usable interface and responsive support, but the negatives dominate. Most mentioned: fees, login issues, stability, region restrictions.

Pros

Easy to use and intuitive once installed.
Useful for parking and public transport—the core functionality.
Reliable support service when needed.
Good at showing transport schedules/departures.

Cons

Hidden or per-action fees for push notifications and transactions; charges are not upfront.
Login and account problems, including mandatory phone-number login and regional restrictions; errors and codes failing to arrive.
App instability and broken core features (crashes, missing input fields, issues adding cars, failed payments).
Refunds don’t work and balances can be lost after logging out.
Inability to disable paid reminders/notifications and ongoing pricing for reminders.

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User Reviews

Recent rating average: 1.50

All time rating average: 3.14

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64% (80)

Date	Author	Comment
2026-08-20	Ra*****	I visited Riga and wanted to use this app for public transportation. It doesn't work, I couldn't proceed the payment. edit: I used my phone number to activate this app and now I receive spam calls.
I visited Riga and wanted to use this app for public transportation. It doesn't work, I couldn't proceed the payment. edit: I used my phone number to activate this app and now I receive spam calls.
2026-08-18	Jā*****	The app does not work.
The app does not work.
2026-08-18	Li*****	Lietotnē ir vairākas apslēptas papildu izmaksas. Novēroju, ka nepārtraukti pārmaksāju par stāvvietām un mēģinot saprast cēloni, darījumu vēsturē ieraudzīju, ka par katru atgādinājumu (kas jau automātiski lietotnē uzstādīts) tiek iekasēti €0.13.
Lietotnē ir vairākas apslēptas papildu izmaksas. Novēroju, ka nepārtraukti pārmaksāju par stāvvietām un mēģinot saprast cēloni, darījumu vēsturē ieraudzīju, ka par katru atgādinājumu (kas jau automātiski lietotnē uzstādīts) tiek iekasēti €0.13.
2026-08-16	S *****	When it works - it's amazingly useful. I hope no one else will face the problem I faced. Good luck in Giga and happy travels.
When it works - it's amazingly useful. I hope no one else will face the problem I faced. Good luck in Giga and happy travels.
2026-08-11	An*****	not good for charging EVs
not good for charging EVs
2026-08-05	An*****	For foreigners: do yourself a favour and thank me later. If you're travelling by car, don't try to save money by booking cheaper accommodation without parking. The parking app won't work for you as a foreigner. I called customer support several times before the app finally started working after a week. Then I ran into problems transferring money to the app. Choose accommodation with private parking, even if it's more expensive. Otherwise, you will end up with a lot of unnecessary stress.
For foreigners: do yourself a favour and thank me later. If you're travelling by car, don't try to save money by booking cheaper accommodation without parking. The parking app won't work for you as a foreigner. I called customer support several times before the app finally started working after a week. Then I ran into problems transferring money to the app. Choose accommodation with private parking, even if it's more expensive. Otherwise, you will end up with a lot of unnecessary stress.
2026-08-05	Ka*****	bought a monthly ticket for public transport, yet at times it's still not available on mobilly although it should, hence need to overpay for a new ticket
bought a monthly ticket for public transport, yet at times it's still not available on mobilly although it should, hence need to overpay for a new ticket
2026-08-03	An*****	Really bad app, just pay at the parking lot.
Really bad app, just pay at the parking lot.
2026-07-15	Ol*****	problēmu gadījumā nav interesēti palīdzēt risināt problēmu. Komunicē pieklājīgi, par to divas zvaigznes
problēmu gadījumā nav interesēti palīdzēt risināt problēmu. Komunicē pieklājīgi, par to divas zvaigznes
2026-07-14	O *****	There is an option for using different countries phone number, but I didn't receive the code to activate this application. Called on the number that was given and person I've spoken to promised to call back. Three hours later I've just uninstall the app.
There is an option for using different countries phone number, but I didn't receive the code to activate this application. Called on the number that was given and person I've spoken to promised to call back. Three hours later I've just uninstall the app.