Reviews of Mobilly

By: Mobilly App

List of user reviews and ratings for Mobilly

Total ratings

3.14 (Rating count: 6,153)

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Review summary

User reviews mainly complain about hidden and per-action fees for push notifications and transactions, frequent login and account issues (phone-number login, regional restrictions, errors, codes not arriving), and overall app instability (crashes, broken features like adding cars and paying zones). Many users feel the business model is greedy due to fees and reminders; reports of refunds not working and balances being reset appear. Some reviewers still find the app useful for parking and transit and note a usable interface and responsive support, but the negatives dominate. Most mentioned: fees, login issues, stability, region restrictions.

Pros

Easy to use and intuitive once installed.
Useful for parking and public transport—the core functionality.
Reliable support service when needed.
Good at showing transport schedules/departures.

Cons

Hidden or per-action fees for push notifications and transactions; charges are not upfront.
Login and account problems, including mandatory phone-number login and regional restrictions; errors and codes failing to arrive.
App instability and broken core features (crashes, missing input fields, issues adding cars, failed payments).
Refunds don’t work and balances can be lost after logging out.
Inability to disable paid reminders/notifications and ongoing pricing for reminders.

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User Reviews

Recent rating average: 2.10

All time rating average: 3.14

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62% (73)

Date	Author	Comment
2026-07-15	Ol*****	problēmu gadījumā nav interesēti palīdzēt risināt problēmu. Komunicē pieklājīgi, par to divas zvaigznes
problēmu gadījumā nav interesēti palīdzēt risināt problēmu. Komunicē pieklājīgi, par to divas zvaigznes
2026-07-14	O *****	There is an option for using different countries phone number, but I didn't receive the code to activate this application. Called on the number that was given and person I've spoken to promised to call back. Three hours later I've just uninstall the app.
There is an option for using different countries phone number, but I didn't receive the code to activate this application. Called on the number that was given and person I've spoken to promised to call back. Three hours later I've just uninstall the app.
2026-07-10	Al*****	very good
very good
2026-07-05	Ad*****	visu laiku problēmas tagad atkal nevar papildināt caur google pay
visu laiku problēmas tagad atkal nevar papildināt caur google pay
2026-07-04	Vi*****	I can't register foreign phone number to use the app
I can't register foreign phone number to use the app
2026-07-04	Jo*****	BEWARE! SCAM! Top upped 10e for EV charging. Charger does not even start and +50c gets deducted from account. Will dispute with CC company.
BEWARE! SCAM! Top upped 10e for EV charging. Charger does not even start and +50c gets deducted from account. Will dispute with CC company.
2026-06-24	Ki*****	Absolute garbage. Useless app. The plate registration screen just keeps appearing every time I hit ok. Also, don't bother trying to contact their help number, it doesn't work either. Finally, the option for English still gives all the corresponding information in Latvian, so, well done.
Absolute garbage. Useless app. The plate registration screen just keeps appearing every time I hit ok. Also, don't bother trying to contact their help number, it doesn't work either. Finally, the option for English still gives all the corresponding information in Latvian, so, well done.
2026-06-22	Mi*****	occasional bugs with payments and gpay never works but overall great app
occasional bugs with payments and gpay never works but overall great app
2026-06-18	Ad*****	i needed just 1 Euro for a bus seat. and i need to pay at least 3 euro to reserve a seat. i wasted 2 other euro into a thin air. хуета приложения 👍
i needed just 1 Euro for a bus seat. and i need to pay at least 3 euro to reserve a seat. i wasted 2 other euro into a thin air. хуета приложения 👍
2026-06-15	Sv*****	Can't log in. Had active payment and don't know if it stopped or still going and you cash my money. Other times worked pretty well.
Can't log in. Had active payment and don't know if it stopped or still going and you cash my money. Other times worked pretty well.