Neos Hotel

Neos Hotel is your personal app for booking and comfort in Astana.
Plan your trips, book rooms, accumulate nights, and enjoy all the hotel amenities—right from your smartphone.

Main app features:
Quick online booking at the Neos Hotel
Full payment for your reservation through the app
Manage your reservations and accommodations
Registration via phone number with SMS confirmation
Call center and reception support

Loyalty program:
Neos Hotel offers 4 levels of privileges that are automatically updated based on the number of nights stayed:
Bronze — starting level upon registration
Silver — after 5 nights per year: 5% discount, access to the fitness center and sauna
Gold — after 10 nights: 10% discount, room upgrade, late check-out until 2:00 PM
Brilliant — after 20 nights: 15% discount, upgrade every 3 nights, late check-out until 6:00 PM

Neos Hotel amenities:
Modern and cozy rooms in the heart of Astana
Restaurant with a gourmet menu
Fitness center and sauna — free for Silver members and above
24/7 support and care for every guest