Live Helper Chat

Name: Live Helper Chat
Rating: 4.703703703703703 (54 reviews)
Author: https://livehelperchat.com

Monitor chat requests from Live Helper Chat without opening a chat

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The Live Helper Chat Chrome extension allows users to seamlessly monitor pending chat requests directly from the Google Chrome toolbar without needing to open the Live Helper admin panel. With support for automatic login and idle time monitoring, the extension can automatically update your chat status based on your computer activity, enhancing responsiveness and efficiency.

Designed to work with Live Helper Chat version 3.46v or higher and requiring PHP 7.3 or newer, this extension simplifies chat management by offering quick access and automatic status updates. Users can customize idle time settings through the extension options, ensuring accurate status representation while multitasking.

Extension Productivity Communication Developer Tools

By:

https://livehelperchat.com

Users:

1,000

Rating:

4.70

(54)

Version:

1.2 Last updated: 2020-10-08

Creation date:

2015-02-15

Risk:

Permissions:

idle

Size:

31.75KB

Email:

in*****@livehelperchat.com

URLs:

Website

Full description:

Source:

Chrome Web Store

Updated:

a day ago

Ranking

# 22,187 ▲ 454

Other rankings

#11792 in Workflow & Planning ▲ 6 #76 in live keyword 36 ▼ 1 #88 in chat keyword 48 ▼ 6

User reviews

Live Helper Chat is praised as a reliable open-source live chat solution with features comparable to paid alternatives, used effectively in e-commerce and support. Users value its simplicity and functionalities like screen sharing. However, multiple reviews highlight issues with HTTPS connectivity, lack of recent updates causing crashes and errors, and missing features such as user online tracking and entry notifications. Security concerns about password storage are also mentioned.

Pros

Open source and free to use, making it accessible for everyone.
Provides similar functionality to many paid chat solutions.
Simple, practical, and efficient design appreciated by users.
Effective for e-commerce and customer support applications.
Includes features like screen sharing and remote access.

Cons

Connection issues with HTTPS URLs leading to failure to connect.
Lack of updates since 2015, causing stability and usability problems.
Crashes and errors when changing online status or visibility.
No user online control or notifications when users enter the website.
Uncertainty about security, particularly regarding stored passwords in Chrome.

Recent reviews

This is the best open source chat application.

PO*****, 2024-06-21

the extension seems to fail miserably over https, if you put https://chat.example.com as your url, it will fail to connect

Be*****, 2022-10-11

Works for me, thank you so much!

St*****, 2020-08-13

View all user reviews ›

Extension safety

Risk impact

Risk impact measures the level of extra permissions an extension has access to. A low risk impact extension cannot do much harms, whereas a high risk impact extension can do a lot of damage like stealing your password, bypassing your security settings, and accessing your personal data. High risk impact extensions are not necessarily malicious. However, if they do turn malicious, they can be very harmful.

Live Helper Chat does not require any sensitive permissions.

Risk impact analysis details

Risk likelihood

Risk likelihood measures the probability that a Chrome extension may turn malicious. This is determined by the publisher and the Chrome extension reputation on Chrome Web Store, the amount of time the Chrome extension has been around, and other signals about the Chrome extension. Our algorithms are not perfect, and are subject to change as we discover new ways to detect malicious extensions. We recommend that you always exercise caution when installing a Chrome extension.

Live Helper Chat has earned a fairly good reputation and likely can be trusted.

Risk likelihood analysis details

High This extension has low user count. Unpopular extensions may not be stable or safe.
Low **** ********* *** ******* **** **** * ****** **** ***** ******** *** **** ****** ** ** ****** *** *****
Low **** ********* *** ***** **** **** * ****** **** ***** ********** *** **** ****** ** ** ****** *** *****
Good **** ********* *** **** **** *******

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