SoftTrain Cloud Call Recording Controller

Extension allowing call recordings to be paused and resumed

SoftTrain Cloud Call Recording Controller Extension

SoftTrain Cloud Call Recording Controller is a Chrome Extension that automatically pauses call recordings when sensitive data is entered into a web form. It ensures the security of credit card details and customer information by resuming the recording once the input is completed.

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Extension stats

By: https://softtrain.co.uk

Users: 210

Version: 1.2.2 (Last updated: 2024-10-15)

Creation date: 2023-03-15

Risk impact: Moderate risk impact

Risk likelihood:

Moderate risk likelihood

Manifest version: 3

Permissions:

storage
notifications

Host permissions:

https://*.wildixin.com/
https://localhost:44380/*
https://crm-dev.softtrain.co.uk/Extension/*
https://crm-preprod.softtrain.co.uk/ExtCRC/*
https://crm.softtrain.co.uk/ExtCRC/*

Size: 108.54K

Email: su*****@softtrain.co.uk

URLs: Website

Ranking

# 56,453 ▲ 751

Other rankings

#28743 in Workflow & Planning ▲ 63

#36 in reason keyword 3 ▼ 6

#60 in gateway keyword 20 ▼ 3

#126 in payments keyword 17 ▼ 11

#198 in cloud keyword 19 ▲ 20

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Other platforms

Not available on Android

Not available on Firefox

Not available on Edge

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Extension summary

Analyze keywords

This Chrome Extension allows call recordings to be automatically paused when the end-user inputs sensitive data into a form on a web page, whether that is credit card details when making a payment or customer information that needs to be kept secure. Once the user has finished entering the information, the call recording resumes again.

Version History V1.2.2 - Added Moneris payment gateway V1.2.1 - Added option to exclude Call Reasons for internal and/or unanswered calls V1.2.0 - Added dynamic timeout and acceptComments variable for Call Reasons V1.1.9 - Added more logging to identify calls for Call Reasons V1.1.8 - Fix for adding channel and destination for Call Reasons V1.1.7 - Added support for Worldpay. Fixed an issue with Call Reasons stylesheet V1.1.6 - Added support for Call Reasons V1.1.5 - Added Trust Payments gateway V1.1.4 - Fix for braintreegateway to allow multi-version

Extension safety

Risk impact

SoftTrain Cloud Call Recording Controller requires a few sensitive permissions. Exercise caution before installing.

Risk likelihood

SoftTrain Cloud Call Recording Controller is probably trust-worthy. Prefer other publishers if available. Exercise caution when installing this extension.

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