Hootsuite
Publish updates, track activity, and analyze results across multiple social networks including Twitter and Facebook.
Total ratings for Hootsuite
4.02
(Rating count:
1,536)
User reviews summary
Pros
- Useful for managing multiple social media posts
- Suitable for social media needs even for free users
- Handy for scheduling posts ahead of time
Cons
- Customer service issues and poor response to billing errors
- Functional limitations such as the inability to post to the correct stream or see the full Facebook feed
- Some users experienced technical glitches with post scheduling
Most mentioned
- Scheduling and managing posts
- Customer service and billing issues
- Ease of use
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Recent reviews for Hootsuite
Recent rating average:
3.10
All time rating average:
4.02
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Date | Author | Rating | Lang | Comment |
---|---|---|---|---|
2021-01-26 | Carlos Gracia | es | Funciona y no había quejas con Hootsuite hasta que detectamos que teníamos una segunda cuenta de pago (error nuestro), inactiva y asignada a la misma empresa. Tras exponerles el tema sólo nos abonaron un mes, cuando la duplicidad duraba un año. No tienen a nadie gestionando comercialmente. Error nuestro sí, pero su política comercial frente a un cliente fiel: inexistente y/o mala. | |
2019-01-26 | Kelly | en | Can't log in through Twitter. Error message each time. | |
2018-03-05 | Aliya Khan | en | I did a trial of Hootsuite because I manage several social media accounts. I ultimately decided not to move forward with it and canceled. Weeks later, I find out my account has been charged. After I e-mail them alerting them to the error, they send me an invoice for the account. I have tried multiple times to contact them without any communication. For a social media management site, I am shocked their customer service response is so poor. Would not recommend. | |
2017-12-19 | Chris Paris-Haines | en | Suitable for my social media needs for free | |
2017-10-31 | Cristina Fernández Hidalgo | en | ANNOYING It started to mess up with my sharing buttons at FB. I want to share on FB not from FB. Also, it has a bar on the bottom of the screen that you must close at every single website. | |
2017-10-19 | Chuột Bự | vi | Đang kiểm định chất lượng nhưng cứ cho 5 sao đã. hehe | |
2017-09-18 | Cory Christianson | en | Love it.. Wish I could see preview of scheduled posts with pics included on one screen. Not using it for business, just to promote girlfriend modelling and would like a cheaper pricepoint for "some" advanced features. like something between free and completely unlocked, | |
2017-08-10 | ChickEnak | en | Very very useful to manage our post. | |
2017-01-13 | Henny D (nonny dee) | en | didn'nt work | |
2016-12-12 | Rachel Thompson | en | Love it! I've not had any issues. Super easy to use, works seamlessly with the Hootsuite app. My only complaint: when you schedule into Facebook, the post (e.g., any copy) disappears, which is weird; but the photo, title, and first paragraph of the article show so it's still quite clear what's being shared. All in all, I'm happy with it and use it constantly. |
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