Hootsuite: The Comprehensive Social Media Management tool
Hootsuite is a highly versatile Chrome extension designed for professionals seeking to extract more value from their social media activities. It allows for the management of various social networks such as Twitter, Facebook, Linkedin and Google+, and streamlines team workflow with scheduling and assignment tools. Hootsuite also enables tracking and monitoring of keywords and mentions, and sophisticated analysis of social media traffic with comprehensive social analytics modules. Multiple collaborators can be invited for secure management of social profiles. Additionally, users have access to the Hootsuite App Directory, hosting at least 50 extensions and applications for a highly customized dashboard experience.
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Hootsuite is designed for professionals who want to drive more value from their social media activities: manage campaigns, engage with customers and collaborate internally, all from one secure web and mobile dashboard. Try it free, and choose from three plans tailored to meet your needs.
With Hootsuite you can:
● Manage multiple social networks including Twitter, Facebook, Linkedin and Google+
● Streamline team workflow with scheduling and assignment tools
● Track and monitor keywords and mentions
● Measure and analyze social media traffic with the comprehensive social analytics modules
● Invite multiple collaborators to manage social profiles securely
● Access the Hootsuite App Directory, a collection of 50+ extensions and applications that can be added to the dashboard for a customized experience
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Chrome Web Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
Very useful for managing social media posts.
Easy to use and works seamlessly with the Hootsuite app.
Provides good functionality for scheduling posts.
Cons
Customer service is poor and unresponsive.
Issues with logging in through Twitter.
Charges customer accounts unexpectedly or mismanages subscriptions.
Some features require additional payment for multiple social media accounts.
Most mentioned
Customer service issues.
Functionality of the extension for social media management.
Problems with scheduling and posting correctly.
User reviews
Funciona y no había quejas con Hootsuite hasta que detectamos que teníamos una segunda cuenta de pago (error nuestro), inactiva y asignada a la misma empresa. Tras exponerles el tema sólo nos abonaron un mes, cuando la duplicidad duraba un año. No tienen a nadie gestionando comercialmente. Error nuestro sí, pero su política comercial frente a un cliente fiel: inexistente y/o mala.
I did a trial of Hootsuite because I manage several social media accounts. I ultimately decided not to move forward with it and canceled. Weeks later, I find out my account has been charged. After I e-mail them alerting them to the error, they send me an invoice for the account. I have tried multiple times to contact them without any communication. For a social media management site, I am shocked their customer service response is so poor. Would not recommend.