PassApp - Transport & Delivery

Name: PassApp - Transport & Delivery
Rating: 3.5789473 (16548 reviews)
Author: PassApp Technologies

Ride Hailing App in Cambodia.

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PassApp is Cambodia's biggest ride hailing app, offering fast and affordable taxi services across major cities including Phnom Penh, Siem Reap, Battambang, and Sihanoukville. Easily book a cab, tuk-tuk, or rickshaw using the app for airport transfers, daily commutes, or late-night rides. With professional local drivers and modern meters, you get reliable rides at fair prices.

Available 24/7, PassApp combines technology and convenience to improve your travel experience in Cambodia. After booking, get driver updates and automated billing. Visit passapptaxis.com or contact via email at passapptaxis@gmail.com for support.

By:: PassApp Technologies
Downloads:: 3,409,240+ 23.69K
Rating:: 3.58

(16,548) 156 new ratings
Version:: 3.1.42 (Last updated: 2025-04-03)
Version code:: 140
Creation date:: 2020-10-14
Permissions:: android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.INTERNET
android.permission.OBSERVE_GRANT_REVOKE_PERMISSIONS
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Size:: 20.00M
Email:: pa*****@gmail.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: a day ago

Ranking

# 28,034 ▲ 86

User reviews

Users appreciate the app's convenience, clean interface, and payment integration. However, multiple reviews highlight serious problems such as rude and scammer drivers, frequent driver cancellations, poor customer service, and inaccurate mapping leading to confusion. Technical bugs affecting usability and inability to cancel rides add to the frustration. Overall, while the app offers benefits, poor driver behavior and app functionality hinder user experience.

Pros

App is fast and convenient.
Simple and clean interface that works well when functional.
Integration with ABA bank for payments is appreciated.
Coupons and discounts are liked by frequent users.

Cons

Many drivers are reported to be rude, unprofessional, and scammers asking for extra money.
The app frequently assigns drivers who cancel or do not show up, causing inconvenience.
Customer support is slow, unresponsive, or ineffective in resolving issues.
The app's mapping and location services are inaccurate or poorly implemented, causing drivers to go to wrong locations or take inefficient routes.
The app has technical issues like freezing phones, permission loops, and bugs preventing cancellations or bookings.

Recent reviews

Even though they say they are doing a discount promotion, they never actually provide a discount code. This company deceives countless customers every day. This company uses typical scammers' methods. If it were in the United States, it would be subject to lawsuits, but this company is a Cambodian company and operates only in Cambodia. It is unreasonable to expect anything.