SolveUp - Remote Supervision

Have you been invited to SolveUp from your provider for online assistance? Does your organization use SolveUp for remote support? This is the app you need to connect to the SolveUp service! It is free and allows the specialist to contact you quickly and help you in real time.

SolveUp is the ultimate daily work tool for remote collaboration. It enables the operator to call support and receive assistance in real time using practical and effective tools such as:

· Real time multiple point of view

· Sharing videos, images and documents

· Live chats

· Filling in forms

· Annotations and visual indications in Augmented Reality.

It can be installed and configured in few steps and is ready - to - use. Please note: support is provided by third-party organizations and requires a separate service on a dedicated platform.

SolveUp cuts out travel costs and time by making support and collaboration fast and effective. It is suitable for both customer service and employee support and uses advanced yet simple tools such as Augmented Reality and Artificial Intelligence.

SolveUp features:

• Quick and easy setup

• Remote assistance request in real-time

• Geolocation transmission

• Filling in forms supporting the activity

• Artificial intelligence: automatic recognition of objects and machinery

• Augmented Reality: indication of objects and elements and visual annotations

• Videocall, chat and sharing of images, videos and documents

• Dedicated app that can be automatically configured on additional mobile devices for multiple points of view during the same session

• Cloud service