Reviews of De'Longhi Coffee Link

By: De'Longhi Appliances S.r.l

List of user reviews and ratings for De'Longhi Coffee Link

Total ratings

3.94 (Rating count: 18,022)

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Review summary

Users praise the coffee machine's performance and appreciate the idea of remote app control. However, the app suffers from frequent crashes, slow connections, constant login requirements, and instability. Multi-user support and synchronization between app profiles and machine profiles are poor. Despite some updates improving functionality, overall app experience is frustrating and unreliable.

Pros

Works well for basic coffee making when it connects successfully.
Reliable and long-lasting coffee machine performance.
Allows customization of coffee drinks to some extent.
Remote control functionality concept is appreciated by users.
App updates have occasionally fixed some issues.

Cons

Frequent connection and synchronization issues with the coffee machine.
App crashes often and is unstable on many devices.
Takes a long time to start and connect to the machine.
Requires repeated logins; does not remember user sessions.
Limited multi-user or multi-device support; profiles not well managed.

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User Reviews

Recent rating average: 2.00

All time rating average: 3.94

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38% (60)

Date	Author	Comment
2026-06-21	Gl*****	Habe über 3 Stunden versucht, die Maschine mit der App zu verbinden - Fehlanzeige. Maschine & Telefon mehrfach neu gestartet, App cache gelöscht, router neu gestartet - nichts. Irgendwann wird sie zwar in der App angezeigt, es ist jedoch keinerlei Interaktion möglich. Frustration pur! Update 21.06.2026: Hätte es einmal wieder versucht. Keine Funktion. Letztes Update im JÄNNER?! Offenbar wurde diese App aufgegeben...
Habe über 3 Stunden versucht, die Maschine mit der App zu verbinden - Fehlanzeige. Maschine & Telefon mehrfach neu gestartet, App cache gelöscht, router neu gestartet - nichts. Irgendwann wird sie zwar in der App angezeigt, es ist jedoch keinerlei Interaktion möglich. Frustration pur! Update 21.06.2026: Hätte es einmal wieder versucht. Keine Funktion. Letztes Update im JÄNNER?! Offenbar wurde diese App aufgegeben...
2026-06-18	Sh*****	can't connect my Eletta Explore. I've tried everything.
can't connect my Eletta Explore. I've tried everything.
2026-06-12	Ah*****	Stupid app and bad service why requiring an account to add machine thats so ugly and against user privacy
Stupid app and bad service why requiring an account to add machine thats so ugly and against user privacy