Reviews of Nova Iceland

By: Nova hf.

List of user reviews and ratings for Nova Iceland

Total ratings

2.71 (Rating count: 466)

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Review summary

Users praise Nova Iceland for good carrier service, quick support, decent internet quality, and elegant design. However, many report persistent app crashes, constant logouts, long loading times, and lack of English language support. Important features such as checking balance and remaining data were removed or hidden, causing frustration. Overall, the app's instability and usability issues overshadow its benefits for many users.

Pros

App design is considered beautiful and seamless by some users.
Good carrier service with quick response and resolution from the team.
Internet connection quality is fairly decent according to some reviews.

Cons

App frequently crashes, shows white screen, or fails to open after updates.
App often logs users out randomly and requires repeated login.
App experiences long loading times and lags during use.
Lack of English language option makes app difficult for non-native speakers to use.
Key features like balance, remaining data, or call credit info have been removed or are hard to access within the app.

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User Reviews

Recent rating average: 1.70

All time rating average: 2.71

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65% (13)

Date	Author	Comment
2024-08-29	ju*****	Always, logs me out, buggy. Hard to translate in English
Always, logs me out, buggy. Hard to translate in English
2024-07-27	Jo*****	These guys will take your credit card and bill you for months and give you hassle every time you try to cancel even if you NEVER SIGNED UP!
These guys will take your credit card and bill you for months and give you hassle every time you try to cancel even if you NEVER SIGNED UP!
2024-06-03	Mi*****	Keeps loading and asks me for location even thi it allready has location On
Keeps loading and asks me for location even thi it allready has location On
2024-04-02	Ra*****	Brilliant and beautiful
Brilliant and beautiful
2024-03-05	Ha*****	Ef þú klárar internet kvótann þá þarftu að opna þetta app til að fylla á meira. En ef þú ert ekki með internet þá opnast appið ekki. Óaðfinnanleg hönnun. 10/10.
Ef þú klárar internet kvótann þá þarftu að opna þetta app til að fylla á meira. En ef þú ert ekki með internet þá opnast appið ekki. Óaðfinnanleg hönnun. 10/10.
2024-01-11	Da*****	Virkar ekki, kemur bara hvítur skjár.
Virkar ekki, kemur bara hvítur skjár.
2023-12-14	Io*****	Stay away from this company. dont work with them. they are legal scamers
Stay away from this company. dont work with them. they are legal scamers
2023-05-16	Si*****	Hef notað þetta App mjög mikið og alltaf virkað fínt en það hefur ekki virkað núna í rúmlega viku, endalaus loading screen, ef ég kemst framhjá honum þá er búið að logga mig út svo ég þarf að skrá mig inn aftur og þá kemur annar endalaus loading screen osf. osf. Eina sem að virkar (mjög tímabundið) er að uninstalla appinu og svo installa því aftur þá virkar það í smástund, þótt það sé enþá mjög hægt. Væri mjög fínt ef þetta kæmist í lag bráðum því þetta er orðið frekar mikið þreytt.
Hef notað þetta App mjög mikið og alltaf virkað fínt en það hefur ekki virkað núna í rúmlega viku, endalaus loading screen, ef ég kemst framhjá honum þá er búið að logga mig út svo ég þarf að skrá mig inn aftur og þá kemur annar endalaus loading screen osf. osf. Eina sem að virkar (mjög tímabundið) er að uninstalla appinu og svo installa því aftur þá virkar það í smástund, þótt það sé enþá mjög hægt. Væri mjög fínt ef þetta kæmist í lag bráðum því þetta er orðið frekar mikið þreytt.
2023-05-09	Ro*****	this app is not working waiting for opened and not open🙄
this app is not working waiting for opened and not open🙄
2023-05-02	Lu*****	It lags all the time, randomly logs you out and it usually takes a full minute or more to open
It lags all the time, randomly logs you out and it usually takes a full minute or more to open