RackVista Field

RackVista Field puts your entire datacenter and colocation operation in your pocket.

Built for data hall technicians, operations teams, and colocation support staff, RackVista Field is the mobile companion to the RackVista DCIM platform, giving you real-time control over racks, devices, power, and customers from anywhere on the floor.

KEY FEATURES

Rack & device management: browse every rack and its U-by-U elevation, add and edit devices, and track serial numbers, lifecycle state, warranty, power draw, and ownership. Every value is editable from the field.

QR code audits: scan a rack or device QR code with your camera to instantly pull up its full record and run fast, accurate physical audits without a clipboard.

Floor plans & capacity: visualize your data halls, see rack utilization and power and space capacity, and spot exhaustion before it bites.

Work orders: open, update, and close work orders in the field, add notes, track progress, and keep the whole team in sync.

Live support chat: customers and technicians chat in real time, with messages delivered to staff by push notification and Slack, so support responds in minutes instead of hours.

Role-based access: granular roles (admin, technician, capacity, sales, finance, tenant, auditor) ensure every user sees exactly what they should.

Customizable views: hide the tabs and tools you do not use, per role or per user, to keep the interface focused.

Offline-first: keep working when connectivity drops; changes queue locally and sync automatically when you reconnect.

Push notifications: get notified instantly of new support messages, alerts, and assignments.

RackVista Field connects securely to your RackVista hub, so your data stays in your infrastructure. Whether you are racking a new server, responding to a customer, auditing a cage, or chasing down a power alert, RackVista Field keeps your colocation business running smoothly, from the data hall to the palm of your hand.

For datacenter operators, colocation providers, and managed-service teams who need their DCIM where the work happens.