Prison Video

Name: Prison Video
Rating: 4.17 (2340 reviews)
Author: Phonehub IO Ltd

By: Phonehub IO Ltd

Stay connected with secure video calls.

Features & Capabilities

Prison Video is a secure and convenient Chrome extension designed to facilitate video calls between approved social contacts and loved ones incarcerated in UK prisons operated by HMPPS. Developed by the team behind the award-winning Prison Voicemail service, this extension allows users to register, add contacts, and request video calls easily. Typically, prisoners can make up to two free video calls per month, helping maintain crucial social connections. Please note, this service is currently available only for UK prisons and not for inmates held in the United States. For assistance, users can reach out to the support team at support@prisonvideo.com.

User Growth & Download Statistics

App Communication Privacy & Security Social Media

By:

Phonehub IO Ltd

Downloads:

167,866 604

Rating:

4.17

(2,340) 18 new ratings

Version:

4.18.2 Last updated: 2026-05-26

Version code:

316020967

Creation date:

2020-07-27

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.READ_CALL_LOG Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.BLUETOOTH Moderate risk
android.permission.BLUETOOTH_ADMIN Moderate risk
android.permission.BLUETOOTH_CONNECT Moderate risk
android.permission.USE_FULL_SCREEN_INTENT Moderate risk
com.google.android.gms.permission.AD_ID Moderate risk
android.permission.CHANGE_NETWORK_STATE Low risk
android.permission.FOREGROUND_SERVICE Low risk

Size:

67.27MB

Email:

in*****@phonehub.io

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-10

Compare stats and ranking:

Ranking

# 169,343 ▼ 348

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Phonehub IO Ltd

Google Play Store

https://play.google.com/store/apps/details?id=io.phonehub.prisonVideo

Email:

in*****@phonehub.io

Website:

https://phonehub.io

User Reviews

Most reviewers praise Prison Video for clear video and sound and ease of use, and for helping families stay connected with incarcerated loved ones. When functioning, it’s a practical, heartwarming way to chat. However, repeatedly cited issues include onboarding and sign-in problems, unstable connections during video calls, and slow or unresponsive support or processing delays.

Pros

Excellent video and audio quality.
Very easy to use and navigate.
Convenient for families to stay in touch with loved ones in prison.
Regular video calls help maintain emotional connection with incarcerated relatives.

Cons

Account setup and sign-in problems (verification emails failing, details being rejected, cannot sign in).
Unreliable connections and video calls (long connection times, getting stuck on connecting, calls dropping).
Delays in processing requests and poor responsiveness from support (requests not answered for months).

Recent reviews

keeps saying no slots available in next 14 days, app says this every day for last 2 months. Notifications keep coming up that calls are available but doesn't give me date/ time like it has done previously.

An*****, 2026-05-27

IV had my 1st call withy partner and I cant fault it got next one booked in and it can't come quick enough...would recommend to anyone if ur partners in prison