Intercom Conversations

Name: Intercom Conversations
Rating: 3.27 (1088 reviews)
Author: Intercom, Inc

By: Intercom, Inc

Take Intercom everywhere you go with Intercom Conversations

Features & Capabilities

Intercom Conversations brings the power of Intercom's messaging platform straight to your Android device, enabling you to stay connected with your customers and leads wherever you go.

This extension allows you to manage your inbox on the move — view, assign, and collaborate on conversations easily. You can start or continue chats, quickly respond using saved replies, articles, or images, and gain insight by viewing user and lead profiles directly within the app. Designed for sales, marketing, and customer service teams, Intercom Conversations helps facilitate genuine, real-time interactions that drive engagement and build lasting connections.

User Growth & Download Statistics

App Communication Marketing Sales

By:

Downloads:

Rating:

Version:

5.0.5 Last updated: 2026-06-24

Version code:

204597

Creation date:

2014-09-16

Publisher country:

Permissions:

android.permission.CAMERA Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.ACCESS_WIFI_STATE Low risk
android.permission.INTERNET Low risk
android.permission.POST_NOTIFICATIONS Low risk
android.permission.READ_APP_BADGE Low risk
android.permission.RECEIVE_BOOT_COMPLETED Low risk
android.permission.USE_BIOMETRIC Low risk
android.permission.USE_FINGERPRINT Low risk

Size:

86.81MB

Email:

an*****@intercom.io

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-06-25

Compare stats and ranking:

Ranking

# 139,130 ▼ 163

Other rankings

#29 in conversation keyword 34 ▼ 11

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Intercom, Inc

Google Play Store

https://play.google.com/store/apps/details?id=io.intercom.android

Email:

an*****@intercom.io

Website:

http://www.intercom.io

User Reviews

Reviewers broadly consider the Android Intercom Conversations app unstable and feature-poor compared with the web version. Major complaints center on unreliable notifications, limited ticket-management capabilities, and buggy performance. Image handling is weak, and some essential actions (like starting new conversations) aren’t available on mobile. A few users acknowledge basic mobile usefulness for replies, but parity with desktop and reliability remain the key improvements desired.

Pros

Functional for basic mobile ticket replies.
Enables on-the-go ticket handling.
Some reviewers see value in the basic functionality and usability for simple tasks.

Cons

Push notifications are unreliable or significantly delayed on Android.
Missing core features compared to the web/desktop (e.g., cannot start new conversations, limited ticket status/label controls, limited CRM/AI features).
Frequent stability issues and bugs, with outdated UI and slow performance.
Poor image handling (no image zoom, cannot download images, upload issues) and related content-copy problems.