CareAR

Name: CareAR
Rating: 3.9183674 (73 reviews)
Author: Resolve Grid AI Technologies Corporation

By: Resolve Grid AI Technologies Corporation

Enhanced Augmented Reality tools for self-solve and live visual collaboration

Features & Capabilities

CareAR by Xerox is a cutting-edge augmented reality support platform designed to empower customer service, field service, and IT teams. It enables faster resolutions and improved outcomes through immersive self-solve content and live AR collaboration. With features like multiparty sessions, advanced annotation tools, session recording, and AR measurement, CareAR supports seamless remote troubleshooting and guidance.

The platform boasts rich analytics, customizable KPIs, and group management, providing valuable insights and improving overall service efficiency. By reducing costly dispatches and enhancing first-time fix rates, CareAR drives significant ROI improvements while enhancing safety and customer satisfaction.

User Growth & Download Statistics

App Communication AI

By:

Resolve Grid AI Technologies Corporation

Downloads:

36,911 61

Rating:

3.92

(73)

Version:

26.01.001 Last updated: 2026-03-25

Version code:

422

Creation date:

2019-06-17

Publisher country:

Permissions:

android.permission.ACCESS_COARSE_LOCATION Very high risk
android.permission.ACCESS_FINE_LOCATION Very high risk
android.permission.CAMERA Very high risk
android.permission.FOREGROUND_SERVICE_MICROPHONE Very high risk
android.permission.RECORD_AUDIO Very high risk
android.permission.READ_EXTERNAL_STORAGE High risk
android.permission.SYSTEM_ALERT_WINDOW High risk
android.permission.WRITE_EXTERNAL_STORAGE High risk
android.permission.BLUETOOTH Moderate risk
android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION Moderate risk

Size:

144.20MB

Email:

su*****@carear.io

URLs:

Website ,Privacy policy

Full description:

Source:

Google Play Store

Data ingested on:

2026-07-02

Compare stats and ranking:

Ranking

# 329,398 ▼ 684

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Android app. Please use these information below to contact the Android app developer.

Developed by:

Resolve Grid AI Technologies Corporation

Google Play Store

https://play.google.com/store/apps/details?id=io.CareAR.connect

Email:

su*****@carear.io

Website:

https://www.carear.io

User Reviews

CareAR is praised for enabling interactive remote technical support with features like screen annotation and screenshots, helping users quickly diagnose issues. However, multiple users face login and SSO problems, unclear login instructions, and app stability issues such as video crashes and disconnections. Compatibility issues with Android devices post-update and high power demands also affect usability. Despite these challenges, many users find it an excellent and time-saving tool for remote assistance.

Pros

Helps users interactively show remote technical issues and assist with troubleshooting.
Saves time by narrowing down problems virtually, making technical support easier.
Allows users to notate on screen and take screenshots during support sessions.
Great tool for supporting remote engineers or customers.
Generally considered an awesome and excellent app by users who can access it.

Cons

Sign in with Single Sign-On (SSO) frequently not working or login issues.
Lack of instructions on how to log in, causing confusion.
App stability issues such as video crashing, disconnects, and breaks during calls.
Compatibility problems with certain Android phone models especially after updates.
High power consumption and reliance on strong signal or Wi-Fi connection; phone experience less stable than PC.