POSTIDENT

Name: POSTIDENT
Rating: 4.8 (4653 reviews)
Author: Deutsche Post AG

By: Deutsche Post AG App

Easy, convenient and secure

Overview

Version:

33.3

Last updated: 2026-08-06

Features & Capabilities

POSTIDENT enables secure, convenient identity verification from your smartphone. You can verify via videochat with a Deutsche Post agent, with eID using your national ID or electronic residence title, or through automated ID checks that capture ID documents and profiles.

All procedures are legally compliant, with data reviewed by Deutsche Post call center staff. The app is optimized for iOS 17+ and includes an in-app coupon retrieval to simplify the process.

User Growth & Download Statistics

App Privacy & Security Communication

By:

Deutsche Post AG

Rating:

4.80

(4,653) 5 new ratings

Version:

33.3 Last updated: 2026-08-06

Version code:

889397152

Creation date:

2015-06-23

Compatible devices:

Size:

79.46MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-08-08

Compare stats and ranking:

Ranking

# 26,278 ▼ 22

Other rankings

#22 in post keyword 20 ▲

Other platforms

POSTIDENT (v32.0.0)

10,067,737 4.16

(394,299)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Deutsche Post AG

Apple Apps Store

https://apps.apple.com/us/app/postident/id999762739

Website:

https://www.youtube.com/watch?v=_Ei-GpJX2rM

User Reviews

User reviews show POSTIDENT can be convenient and paperless with English support, but is plagued by reliability problems. The main issues are identity verification failures due to hologram recognition, frequent connectivity issues during video chats, and unresponsive app behavior. Customer service is often criticized, and language/UI limitations (limited English options) add frustration. Overall, verification accuracy and app stability are the top pain points.

Pros

Easy to use and paperless, saving time and reducing paper usage.
English-language support and English-speaking agents are available in many cases, helping users when needed.
Some users report a smooth verification experience and appreciate confirmations of successful ID submission.

Cons

Identity verification often fails due to hologram/security feature recognition, with US passports and certain state IDs (e.g., California) not accepted.
Frequent app reliability issues: video chat keeps dropping, touch input can be unresponsive, and the app struggles to resume after backgrounding.

Recent reviews

Multiple glitches when using English translation. Input button is not visible unless font size is reduced, which is not intuitive and obstructs elderly from providing proof of life and receiving pensions. Is this intentional?

by Po*****, 2026-08-02

I don’t see how this app could get over 4 stars. After trying four times to verify my elderly mother’s identity for her pension, we gave up. All the app would say is that it had technical difficulties. There is no way an elderly person could possibly use this app. It’s a huge waste of time.