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Features & Capabilities
User Growth & Download Statistics
- By:
- WebID Solutions GmbH
- Rating:
- 4.40 (481)
1 new ratings - Version:
- 9.8.0 Last updated: 2026-07-01
- Version code:
- 887635840
- Creation date:
- 2019-06-12
- Compatible devices:
- Size:
- 178.63MB
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Apple Apps Store
- Data ingested on:
- 2026-07-19
- Compare stats and ranking:
-
Ranking
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Contact the developer
Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
User Reviews
Overall feedback is mixed. Many users praise the staff as helpful, patient, and, in some cases, proficient in English. However, the majority of reviews cite systemic issues: very long wait times for verification, unstable video connections and dropped calls, and frequent communication problems. Verification is often confusing or failed due to document acceptance rules and unclear guidance. Some reviewers also dislike the app dependency and browser limitations. In short, positive experiences focus on support quality, while the core verification process is repeatedly slow, error-prone, and technically unreliable. Pros
- Helpful, patient, and friendly staff who guide users through the process.
- Fast and professional verification in favorable cases.
- Some agents provide clear English-language assistance.
- In positive interactions, the process can be simple and quick.
Cons
- Very long wait times and scheduling delays for interviews.
- Unstable video connections and frequent dropped calls.
- Unfriendly or unclear staff and poor overall communication.
- ID verification is confusing or often fails due to document acceptance rules.
- App dependency with browser limitations and occasional app performance issues.
Recent reviews
Customer service is bad. The app crashes.
by el*****, 2026-06-17
Sweetest and very patient people who do their job carefully. And app is easy to use =)
by Ra*****, 2026-05-13
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