IDnow Online-Ident

Name: IDnow Online-Ident
Rating: 4.6 (1466 reviews)
Author: IDnow GmbH

By: IDnow GmbH

Business

Features & Capabilities

IDnow Online-Ident lets you digitally verify your identity or sign contracts online in minutes using a mobile device and a valid ID. It eliminates the need to queue at banks or post offices by offering secure, officially accepted verification methods that are free and quick.

IDnow VideoIdent connects you with a trained ident specialist via video chat, guiding you through the process. In supported cases, IDnow eID allows identity verification via a German electronic ID card using an NFC-enabled smartphone, and IDnow eSign enables digital signing of documents from home. The service runs on iOS devices (iPhone/iPad) with iOS 9 or higher, and all personal data is protected with regular security audits and industry-leading standards.

User Growth & Download Statistics

App Privacy & Security

By:

IDnow GmbH

Rating:

4.60

(1,466) 1 new ratings

Version:

9.7.12 Last updated: 2026-05-27

Version code:

886197011

Creation date:

2014-09-24

Compatible devices:

Size:

55.56MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-03

Compare stats and ranking:

Ranking

# 49,228 ▼ 88

Other platforms

IDnow Online Ident (v9.7.11)

4,611,625 3.63

(81,987)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

IDnow GmbH

Apple Apps Store

https://apps.apple.com/us/app/idnow-online-ident/id918081242

Website:

https://www.idnow.io/

User Reviews

Overall, users report frequent app instability, long waits, and poor customer service, with several highlighting privacy concerns and a too-complex verification process. While a subset praise polite, patient agents and quick sessions when functioning, the majority describe crashes, disconnections, and lack of transparency about wait times and data handling. Reliability and UX are inconsistent across sessions.

Pros

Polite, patient, and clear guidance from agents.
When it works, the verification process can be fast and easy.
In some sessions, users report a friendly and reassuring service experience.

Cons

Frequent crashes and freezes during verification and video calls, indicating app instability.
Long, untransparent wait times to reach an agent, with no queue indicator or time estimates.
Rude or curt agents and privacy concerns, including unannounced camera switching without consent.
The verification process is overly complex and not user-friendly with too many steps and inconsistent requirements.
Privacy and data-handling concerns, including use of third-party providers and unclear data security.