Features & Capabilities

OpenKey is a guest mobile app that unlocks hotel rooms with a secure digital key on your phone. Instant access, no keycards, and easy sharing with up to four guests.

From the mobile key screen you can view your room number, contact the hotel, check-out details, explore hotel amenities, and send a check-out request—everything you need for a smooth stay, in one secure app.

User Growth & Download Statistics

By:
OPENKEY, INC.
Rating:
4.70
(3,087)
Version:
7.1.6 Last updated: 2026-04-08
Version code:
884063353
Creation date:
2015-05-22
Compatible devices:
Size:
106.71MB
URLs:
Website ,Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-04
Compare stats and ranking:

Ranking

Other platforms

Android
OpenKey (v7.1.5)
269,680 4.11 (742)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
OPENKEY, INC.
Apple Apps Store
https://apps.apple.com/us/app/openkey/id990142776
Website:
http://openkey.co

User Reviews

Users largely praise OpenKey for convenient, phone-based key sharing and easy setup, with many calling it the best digital key and very guest-friendly. However, reliability and consistency remain concerns, including unlock failures, the need to reauthorize or reinstall the app on devices, and heavy permission requirements. Some users also report issues with using multiple rooms at once and occasional bugs. Overall, strong convenience with notable reliability and setup frictions to address.
Pros
  • Phone-based digital key with easy sharing of keys to family/guests
  • Easy setup and user-friendly; works immediately in many hotels
  • Genius, convenient, and reduces plastic keys
  • Positive experiences with guests and tech support; overall ease of use
  • Safe digital key system that feels secure for hotel doors
Cons
  • Reliability issues: unlocking can fail or require retries due to signal/Bluetooth limitations
  • Frequent reauthorization/reinstallation of the app and phones, leading to daily friction
  • Permissions burden: requires push notifications, location, and Bluetooth; could be improved with NFC
  • Problems with using multiple rooms concurrently; one key active but not two
  • Occasional bugs such as needing a double scan or being stuck outside
Recent reviews
It’s a good concept but if you don’t have a good signal you have to keep trying to get it to work. It definitely needs improvement.
by ti*****, 2024-11-18

I’ve never had a problem using this… Thank you all and God Bless!!!
by Kl*****, 2024-11-18

I absolutely love this app! Most of the times my hands are full and I’m searching for the card. Now I just use my phone and I can share with family members!! Great job
by ca*****, 2024-11-11
View all user reviews ›

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