Shipt: Order Grocery Delivery Apple

Shipt: Order Grocery Delivery

By: Shipt App
Personal Shoppers, Fresh Food

Overview

Features & Capabilities

Shipt is a fast, all-in-one delivery app that brings groceries, alcohol (21+, terms apply), and home essentials straight to your door with same-day or scheduled delivery.

Order from 120+ stores, chat with your personal shopper for substitutions and preferences; pay with SNAP EBT; schedule, track, and tip in-app; and enjoy exclusive member deals. Reorder history and saved favorites help you shop faster.

User Growth & Download Statistics

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Shipt
Apple Apps Store
https://apps.apple.com/us/app/shipt-order-grocery-delivery/id971888874
Website:
https://www.shipt.com

User Reviews

Users praise the app for convenience, quick shopping, and capable shoppers who can deliver to homebound people. However, recurring problems overshadow the positives: unreliable delivery and frequent cancellations, higher‑than‑expected prices, and inconsistent customer service. App issues like faulty search results, slow or unclear messaging, and substitutions not clearly communicated further degrade the experience in many markets. Overall sentiment is mixed, with strong appreciation for useful features and helpful shoppers, but persistent reliability, pricing, and support problems.
Pros
  • Convenience and ease of use of the app, saving time on grocery shopping.
  • Ability to help others by delivering groceries to sick or homebound people.
  • Fast delivery windows when available (often within 2 hours).
  • Careful, high‑quality shoppers and the option for a preferred shopper.
Cons
  • Delivery unreliability: orders frequently late, canceled, or not picked up due to driver shortages.
  • Pricing/value concerns: inflated prices and additional charges compared to in-store prices.
  • Inconsistent or poor customer service: long wait times, canned responses, and difficulty resolving issues.
  • App/search and communication issues: frustrating search results, misaligned inventory, and messaging/substitution communication problems.
  • Substitution/out‑of‑stock handling: items not found or replaced without clear or timely updates.
Recent reviews
I’m in nyc my order was rescheduled 4 times b/c they had no driver. How in NYC?This app is always having issues. Waiting for my refund and I will be deleting
by AB*****, 2026-06-25

I had trouble with my account and you worked extremely fast on solving the problem!! Thank you so very much!!!!!!!
by Mc*****, 2026-06-25
View all user reviews ›

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