Follow Up Boss

This is the single greatest piece of technology that I have ever used to build my business. It single-handedly took my company into six figure production. In just 1 year it increased my income by $18,000. I personally recommend FUB to everyone!

Follow Up Boss has some solid core functionality and, unfortunately, is still probably better than many of the alternatives in the real estate CRM space. But that says more about the market than it does about the app itself. The biggest frustration is the lack of basic functionality and reliability in areas that should be foundational for a CRM at this price point. There are frequent moments where you find yourself wondering, “Why can’t this do something so simple?” or “How is this still broken?” The Apple/iPhone app in particular has ongoing issues, feels buggy, and lacks polish. Notifications being down for nearly a week is completely unacceptable for a CRM platform that agents rely on for real-time communication and lead response. In real estate, missed notifications can literally mean missed business. There’s definitely potential here, and the platform does some things well, but the execution and consistency often fall short of what professionals need from a mission-critical system.

This is unacceptable for the top real estate CRM. I save the wife’s name as primary contact and husband’s name as related (spouse) contact. Now if I search within people on my iPhone app with the husband’s name. I get a search result but clicking it does nothing. I file a support ticket and they says it’s a bug but they don’t know when they will fix it and want to search by the primary name. I cannot believe such key bugs will not fixed within a finite timeline. I am looking for my next CRM within the next 3 month.