Features & Capabilities

The Observer Communicating Wall Control orchestrates your HVAC system, and My Observer Mobile lets you manage it remotely via Wi‑Fi from anywhere with Internet access.

Whether you have just the wall control or the full Observer system, this mobile app enables convenient remote operation and status monitoring to optimize comfort and efficiency.

User Growth & Download Statistics

By:
International Comfort Products Corporation
Rating:
1.50
(79)
Version:
1.6.1 Last updated: 2017-02-07
Version code:
841492951
Creation date:
2015-01-29
Compatible devices:
Size:
40.36MB
URLs:
Website
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-11
Compare stats and ranking:

Ranking

Contact the developer

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Developed by:
International Comfort Products Corporation
Apple Apps Store
https://apps.apple.com/us/app/my-observer-mobile/id958681062
Website:
https://www.myobservercomfort.com/

User Reviews

Overall, users report the My Observer Mobile app is unreliable and outdated. The most recurring issues are frequent connectivity and sync failures, stale data that never refresh, and the app failing to apply changes to the thermostat. Many reviews note the app hasn’t been updated in years and has weak support, with sign-in/server errors and compatibility problems on modern devices. Some users report the interface is dated and clunky. A minority say basic thermostat control works for years, but widespread dissatisfaction centers on reliability and modernization needs.
Pros
  • Basic remote control of the thermostat via the app works for some users.
  • App has been usable for several years, indicating long-term stability for some users.
  • When functioning, it provides remote access/control of the wall unit.
Cons
  • Frequent connectivity and sync failures; app often shows stale data and does not refresh.
  • App hasn’t been updated in years and appears abandoned, with compatibility and support issues on modern iOS versions.
  • Sign-in and server errors; users cannot sign in or experience login loops.
  • Changes made in the app do not apply to the actual thermostat or eventually revert to previous settings.
  • Clunky, dated UX/UI with a non-intuitive design; landscape-only display and overall poor user experience.
Recent reviews
Consistently unable to connect and/or doesn’t send updates to the system. Shows “live” data from hour(s) ago. I’ve had this system since 2017 so I have years of experience with it. The APP is trash.
by SP*****, 2026-04-17

For many years the worked fine, now it won’t sync at all - pretty much useless
by wi*****, 2026-03-28

The app doesn’t connect any more. Just shows an old screen from a year ago.
by LZ*****, 2025-12-12
View all user reviews ›

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