Features & Capabilities

Want to keep an eye on your house or your loved ones while you are away? You have made the right choice with ALC Observer!

You will not need to register for anything and you do not need a PC or laptop for installation. You will see live video within 5 minutes (starting with turning on the app)!

ALC Observer app is compatible with all ALC Observer (AWS series) systems. Simply set up the system, plug in the Ethernet cord, download the app, and start viewing your system from afar.

You will be able to watch live feeds from any cameras at any time. Manually record videos or turn on motion detection so it automatically records when something moves in front of the camera. Playback your recorded videos directly on your smartphone or tablet. Turn on notification so you will be kept up-to-date!

For more information, please visit www.alcwireless.com.

User Growth & Download Statistics

App
By:
JSW PACIFIC CORPORATION
Rating:
1.40
(18)
Version:
1.2.52 Last updated: 2016-08-05
Version code:
841474382
Creation date:
2014-09-06
Compatible devices:
Size:
51.72MB
URLs:
Website
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-05
Compare stats and ranking:

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
JSW PACIFIC CORPORATION
Apple Apps Store
https://apps.apple.com/us/app/alc-observer/id911841854
Website:
http://www.omguard.com

User Reviews

Most reviews revolve around connectivity and remote viewing failures (invalid DID, home-network-only access), poor or missing support, and stability issues after updates. A minority note decent camera image quality when it works. Users also cite misaligned advertising about mobile viewing and several UI bugs. Overall, reliability and support are the core concerns, with only brief mentions of positive image quality when functional.
Pros
  • Camera image quality is good when the system works.
  • Initial app functionality and setup can work for some users before issues arise.
Cons
  • Cannot connect to the system consistently: invalid DID errors, cameras only viewable on the home network, and remote viewing often not possible.
  • Very limited or unclear customer support, with help resources hard to find or nonexistent.
  • App reliability declines after updates: it may work at first but stops functioning or becomes unstable after reinstalls/updates.
  • Marketing claims about cellphone viewing are not being met, leading to disappointment and misrepresentation about remote access.
  • UI/UX bugs and feature gaps persist (e.g., camera switching to the wrong feed, and restricted/buggy date-range viewing).
Recent reviews
No customer support options. Cant connect in APP because it’s saying the DID is invalid. I’ve scanned with camera and entered manually. Can only see on home monitor. The worst now I need to purchase new system that I can connect with my phone .
by Wt*****, 2025-11-15

Keeps saying my DID is invalid.
by Ho*****, 2020-07-13

Don’t buy it
by f-*****, 2020-01-20
View all user reviews ›

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