China Train Booking

Name: China Train Booking
Rating: 4.3 (95 reviews)
Author: China International Travel Service Guilin Co., Ltd.

By: China International Travel Service Guilin Co., Ltd.

A Fast Way to Secure Your Seat

Features & Capabilities

The Smart & Fast Way to Secure Your Seat! China Train Booking enables electronic tickets for high-speed rail, so you don’t need paper tickets—just show your ID to board. Since e-tickets were implemented on 12306, they’ve saved about 2,000 tons of paper annually, reduced wastewater discharge by millions of tons, and cut CO2 emissions significantly, while speeding up boarding."

Key features include real-time train schedules and ticket availability, booking up to 1 hour before departure, seat selection, and 1:1 human customer service for refunds, exchanges, rescheduling, or cancellations. You can view station maps, receive in-app status notifications, and access multilingual guidance, with secure payments via PayPal, international cards, WeChat, or Alipay and no credit card fees. Launched by chinahighlights, the app is trusted by travelers with 90%+ five-star ratings.

User Growth & Download Statistics

App Navigation & Mapping Shopping Marketplaces Payments

By:

China International Travel Service Guilin Co., Ltd.

Rating:

4.30

(95)

Version:

3.9.0 Last updated: 2026-06-04

Version code:

886508611

Creation date:

2015-01-11

Compatible devices:

Size:

97.05MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-06-07

Compare stats and ranking:

Ranking

# 156,720 ▲ 1,012

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

China International Travel Service Guilin Co., Ltd.

Apple Apps Store

https://apps.apple.com/us/app/china-train-booking/id954970366

Website:

https://www.chinatrainbooking.com

User Reviews

The app is praised for its English-friendly interface and convenient, ticketless booking with strong support for changes. However, recurring concerns include high or pre-issuance fees, cancellation charges, and refunds, plus frequent technical bugs that disrupt bookings. While many users report responsive staff, reliability and pricing consistency appear as the most cited drawbacks across multiple reviews.

Pros

English-friendly interface and English-speaking customer support, making it easy for non-Chinese users.
Convenience: no need to queue for tickets and e-tickets delivered, with quick, straightforward train and seat booking.
Responsive customer service for changes and refunds, with helpful support via WeChat and staff like Carrie and Virginia.
Relatively easy payment setup and overall user-friendly booking flow.

Cons

Fees and surcharges: per-ticket fees, pre-issuance charges, and cancellation fees, with some users feeling pricing is high.
Technical instability: frequent bugs and crashes, including hangs on new devices/OS versions and buggy UI (calendar, seat availability, 404 errors).
Booking and cancellation reliability issues: incorrect bookings, tickets not issued after payment, and difficulties canceling or obtaining refunds.
Support accessibility during issues: at times slow or hard to reach when problems arise.

Recent reviews

The app is great when it was working, but unfortunately it is no longer working on the new iPhone 17 Air, IOS 26.1. It would just hung and unusable. Tried uninstalled and reinstalled but no luck

by be*****, 2025-12-16

I have used this app for years and they have made it very seamless to use for non-Chinese speakers to use. Easy to make purchase and excellent communication if needed. Now with e-tickets I no longer need to wait in line to get a paper ticket.

by tr*****, 2025-06-24

This is my go-to app for booking trains in China, there is occasionally a little lag when booking (someone actually has to process it) but the upside is that when there is an issue or a change needs to be made, the staff is super responsive and helpful. There are apps that book trains directly with the provider, but for those who cannot speak/ read Chinese or might need a bit of extra guidance, this company is great.