Back-Up Care

Name: Back-Up Care
Rating: 2.5 (119 reviews)
Author: Bright Horizons CC LLC

By: Bright Horizons CC LLC

Lifestyle

Features & Capabilities

Back-Up Care is a Chrome extension that helps busy families manage backup childcare through their employer’s Bright Horizons benefit. It enables quick scheduling of backup care, locating nearby centers on a map, reusing past reservations, and adding bookings to your device calendar. The extension supports viewing reservation details, receiving notifications, copying past reservations for quick new bookings, and sign‑in/sign‑out using your employer credentials.

Note: Availability depends on whether your employer participates in the Bright Horizons Back-Up Care program. For information on benefit availability, contact your HR department.

User Growth & Download Statistics

App Calendar Task Management

By:

Bright Horizons CC LLC

Rating:

2.50

(119)

Version:

24.5.1 Last updated: 2026-06-12

Version code:

886713673

Creation date:

2015-01-25

Compatible devices:

Size:

70.47MB

URLs:

Website ,Privacy policy

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-03

Compare stats and ranking:

Ranking

# 180,517 ▼ 1,378

Other platforms

Back-Up Care (v24.5.1)

98,924 3.13

(262)

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Bright Horizons CC LLC

Apple Apps Store

https://apps.apple.com/us/app/back-up-care/id947422033

Website:

https://www.brighthorizons.com/programs/back-up-care

User Reviews

Gives error messages when trying to sign up for care and to call instead

by Ml*****, 2026-06-18

The app is very easy to use, but unfortunately the service the app provides is extremely inconsistent. Communication between Bright Horizons and the care providers is horrendous. For most reservations I’ve had to make multiple calls to customer service, each lasting 30 minutes or more, and even then I have not consistently been able to get a caretaker scheduled. Extremely frustrating process.

by TP*****, 2026-06-18

This app often freezes, doesn’t include information I need (it doesn’t tell you when new paperwork is needed to complete your request, for example), and is very slow. There are simple issues like being unable to search multiple days at once to plan out options for a busy week (it forces you to book all at once). Listing backup options generally when the place you want might not be available seems pointless since they get ignored and I have to personally call multiple locations to find one with an opening nearly every time.