Features & Capabilities

Opal Travel is the official Transport for NSW app designed to help you move around NSW. Plan trips across public transport, cycling, walking, or driving, save favourite trips and locations, and check public transport fares.

Key features include managing and topping up your Opal card on the go, viewing Opal and contactless travel history, receiving live trip updates and disruption alerts, and checking departure times for trains, buses, ferries, and light rail. Note: Best experienced on iPhone; iPad layouts may be affected.

User Growth & Download Statistics

By:
Transport for NSW
Rating:
4.50
(447)
Version:
10.5.6 Last updated: 2026-06-02
Version code:
884486406
Creation date:
2014-12-09
Compatible devices:
Size:
93.82MB
URLs:
Privacy policy
Full description:
See detailed description
Source:
Apple Apps Store
Data ingested on:
2026-06-08
Compare stats and ranking:

Other platforms

Android
Opal Travel (v10.5.6)
2,692,472 4.36 (17,437)

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.
Developed by:
Transport for NSW
Apple Apps Store
https://apps.apple.com/us/app/opal-travel/id941006607

User Reviews

User reviews largely highlight reliability and usability issues. The most frequent complaints are that the app is unstable (crashes and freezes), top-ups and refunds are problematic, the trip planner has limited data and outdated schedules, there is no live tracking, and NFC/wallet features are missing. A few users acknowledge that top-ups work and the planner can help, but overall sentiment is negative.
Pros
  • Top-up in-app is a useful feature that some users rely on.
  • The travel planner can be helpful for planning trips.
  • The app is mostly intuitive for some users despite issues.
Cons
  • Unstable performance with frequent freezing/crashes and slow loading.
  • Top-up and payment issues: failed top-ups, charges that don’t reflect, and refund delays.
  • Trip planner limitations: cannot find nearby stations, outdated schedules and limited routing options.
  • No live tracking and outdated data: lack of real-time updates and current schedules.
  • Lack of NFC/card scanning and Wallet integration: no balance check via phone, no wallet support.
Recent reviews
Doesn’t show any trips I’ve done in the last two months which is literally the only reason to have this useless app. So Sydney. Nothing ever works is fine but no one ever cares to fix is the problem
by re*****, 2026-04-28

The app doesn’t sync well or quickly- it says 5-10mins but not true- also a very expensive transport system- airport is $20!!!!!
by Ml*****, 2025-09-08

Was buffering and loading for a long long time while I was getting notifications from my socials
by Ma*****, 2025-07-23
View all user reviews ›

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