Yelo- يلو

Name: Yelo- يلو
Rating: 3.2 (424 reviews)
Author: Al Wefaq Rent A Car

By: Al Wefaq Rent A Car App

Travel

Overview

Version:

6.24.6

Last updated: 2026-07-13

Ranking

#99,152 ▼ 1,634

Overall

Features & Capabilities

Yelo App delivers a joyful and seamless travel booking experience. Find your nearest branch, select from a modern and diverse car fleet, and pay securely in-app. The time-saving Execute Booking feature lets you reserve instantly with less waiting and less paperwork—Drive Once You Arrive. Continue your journey with Yelo for a smooth, end-to-end travel flow from booking to pickup.

User Growth & Download Statistics

App Navigation & Mapping Payments Shopping Marketing

By:

Al Wefaq Rent A Car

Rating:

3.20

(424) 11 new ratings

Version:

6.24.6 Last updated: 2026-07-13

Version code:

888189017

Creation date:

2014-10-22

Compatible devices:

Size:

123.01MB

URLs:

Full description:

Source:

Apple Apps Store

Data ingested on:

2026-07-19

Compare stats and ranking:

Ranking

# 99,152 ▼ 1,634

For Developers

Monetize with App Pass Boost with Extension Booster

Contact the developer

Chrome-Stats does not own this Apple app. Please use these information below to contact the Apple app developer.

Developed by:

Al Wefaq Rent A Car

Apple Apps Store

https://apps.apple.com/us/app/yelo-%D9%8A%D9%84%D9%88/id923853721

User Reviews

User reviews largely criticize Yelo for poor customer service, unclear charges and refunds, and vehicle quality/availability issues. Many report automated or unreachable support, delayed refunds, and requests for sensitive information. Vehicle issues include dirty or poorly maintained cars and instances where the promised model wasn't available. Pricing is frequently deemed expensive with VAT/fees added late or unpredictably. A minority praise the app's reliability relative to competitors and note airport branches as a convenience, but overall sentiment is negative with only limited positive points.

Pros

Generally good and relatively reliable app compared with other car rental apps in Saudi Arabia.
Airport branches provide convenient pickup and drop-off.
The app is usable and has occasional positive feedback from users.
Some reviewers report professional, helpful service in certain branches.

Cons

Chronic poor customer service and difficulty contacting support (long waits, automated responses, unavailable supervisors).
Refunds and deposits are often delayed, misprocessed, or require cumbersome procedures.
Hidden charges and taxes (VAT) or unexpected fees, with unclear transparency.
Vehicle quality and availability issues (dirty cars, not as advertised, maintenance problems, unavailable models).
App usability problems and support friction (verification codes that don’t work, login/register issues, automated help).

Recent reviews

I just book a car from Alhuff to Riyadh. After making the poking, I tried to access it before four hours of booking to check the location. I figured out that I need to execute the booking. After pressing one execute, the car was not ready, and I couldn’t change the date as there is no car in that location at that time How come the application accept my booking and there is no car in the location Why would you accept a booking if there is no car ready? And when I try to cancel the booking, they ask it for around 300 SAR THIS IS COMPLETELY YOUR RESPONSIBILITY PLEASE CANCEL THE BOOKING AND GIVE ME MY MONEY BACKg