Overview

Features & Capabilities

Verizon Family brings safety and connectivity to one app: location sharing, Safe Walk with SOS, Crash Detection, Roadside Assistance, Parental Controls, and Family Line.

From a single app you can monitor and filter calls, texts, web and app activity, manage screen time, pause internet, control data usage, locate family members, and use location alerts and driving insights. Basic location sharing and 24/7 Assist are now available on supported smartwatches via Watch OS.

User Growth & Download Statistics

Contact the developer

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Developed by:
Verizon Wireless
Apple Apps Store
https://apps.apple.com/us/app/verizon-family/id923408272
Website:
https://vzw.com/smartfamily/

User Reviews

Overall, users have mixed experiences. Many praise the app’s safety goals and location-tracking features when it works, but a large number report persistent setup difficulties, reliability problems (inaccurate locations, missed notifications, sign-in issues), and frustration with pricing. Privacy concerns and perceived overreach from parental controls are common, along with issues caused by the required VPN and compatibility gaps (e.g., watch integration). The consensus is that the concept is valuable, but users demand a simpler onboarding, more consistent performance, and fairer pricing.
Pros
  • Safety-focused parental controls to monitor location and contacts for your child.
  • Location tracking and alerts provide visibility into your child's whereabouts (when functioning).
  • The app expresses a clear safety use case and is valued for its concept when it works.
  • Some users report effective content filtering to block inappropriate sites.
Cons
  • Difficult onboarding/setup with incomplete on-screen instructions and frequent freezes.
  • Reliability issues: lag, location inaccuracies, broken notifications, and sign-in problems.
  • Pricing and subscription frustration: many features require paying monthly, perceived nickel-and-diming.
  • Privacy concerns and perceived overreach by parental controls.
  • VPN requirement on the child's device that can render the app unusable.
Recent reviews
All the messages from the gizmo app were not transferred over to the Verizon Family app. all the cute kids messages I saved are gone forever.
by Sn*****, 2026-08-27

They made me download this for Gizmo watch instead of the Gizmo app which worked great. This app is very annoying to navigate, finicky, and won’t update locations even when I click to reload or do real time tracking location. It constantly pops up “something went wrong, try again”. I really hate it. It fails to send text messages.
by Hk*****, 2026-08-26
View all user reviews ›

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